A conversation can win hearts… but also crucial insight
When did you last have a really great, meaningful conversation via email or text? We use...0
NTT Fundraising enters voluntary administration & announces agency-saving restructure
Telephone fundraising agency NTT Fundraising has today entered voluntary administration and announced an agency-saving restructure that...
Guide to effective telephone fundraising published by IoF
The Institute of Fundraising has published a guide to help charities use the telephone effectively for...
Why ‘thank you’ might be the most important thing you could say to supporters this Christmas
As is the case for so many fundraisers, we are well in the thick of Christmas...
Fundraising Regulator updates Code on TPS compliance
The Fundraising Regulator has updated the Code of Fundraising Practice to stress the need for organisations...
Karat Marketing announces imminent closure
Scottish telephone fundraising agency Karat Marketing has announced that it expects to close officially within the...
Stratcom opens its first fundraising call centre in UK
Global fundraising agency Stratcom has opened its first UK call centre in Brighton. Stratcom has been...
RNIB installs system to ensure payment security with home-based telephone fundraisers
The Royal National Institute of Blind People has installed a system to ensure secure donation payments...
Tony Charalambides to step down as Listen MD
Tony Charalambides, the Managing Director of telephone fundraising agency Listen, has announced that he will be...
Does your left hand know what your right hand’s doing?
An organisation I have supported communicates with me by text. No problem there then. But their...
Pure Fundraising appoints Helen Mackenzie as CEO
Telephone fundraising agency Pure Fundraising has appointed Helen Mackenzie as CEO. Mackenzie took up the role...
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