GoGen ceases trading with the loss of 485 jobs
Telephone fundraising agency GoGen Ltd, the object of a Daily Mail investigation and reports earlier this...8Pell & Bales publishes code of conduct for telephone fundraising
Telephone fundraising agency Pell & Bales has published a code of conduct which sets out the...The Daily Mail criticises fundraising methods for five days running
This week The Daily Mail has returned to its criticism of some fundraising methods, and with...Summit called to review telephone fundraising practices
The Institute of Fundraising and the Fundraising Standards Board are to hold a summit with professional and...Why has it taken us so long to see there’s a problem (and why have most of us still not seen it)?
Fundraisers ‘shock horror’ reaction to the latest round of undercover reporting at a call centre is...Listen introduces measures following Mail on Sunday’s criticism
Telephone fundraising agency Listen Fundraising has announced the measures it is implementing following criticism of some...Fundraising campaign rescues Damilola Taylor Trust
The Damilola Taylor Trust, the charity founded in memory of murdered schoolboy Damilola Taylor, has been...C4’s Dispatches bases poor practice claims on misunderstanding of the law
Channel 4’s Dispatches programme about telephone fundraising last week criticised two agencies over the timing of...Voicemail tool to support growth of SMS fundraising
Telephone fundraising specialists Pell & Bales have launched a new service that is designed to enhance...Annual Complaint Returns due in to FRSB
The Fundraising Standards Board (FRSB) is reminding its charity members to submit their annual Complaint Returns...Phone Room’s cold donor acquisition achieves pay back in a year
Telephone fundraising agency The Phone Room has developed a ‘cold’ donor acquisition programme which they say...Certification scheme for telemarketing industry to combat threat from nuisance calls
The Telephone Preference Service (TPS) has introduced a certification scheme for the UK telemarketing industry to...