Marks and Spencer is a very customer-centred company. Does it let customers design their clothes?
Donor-centred or beneficiary-centred. There has been much debate. I have argued on Facebook with my good...0
Reinforcements: How to Get People to Help You
Dr Heidi Grant explains how we can elicit helpful behaviour from your friends, family, and colleagues, in...
Saying thank you… at the right time… is so important
Thank you: two small words that, put together, are one of the most important messages a...
Free toolkit helps charities boost end-of-year fundraising
December is the biggest month of the year for fundraising with over 17% of all annual...
Five tweets for fundraisers on 2 October 2018
It’s October but we’ve got a Christmas message already amongst these tweets. Plus a gift to...
Diversifying fundraising to be more than an ask
Surveying the fundraising landscape after nearly 20 years in the charity sector, I think it’s fair...
New approaches to direct mail post-GDPR
There was a time when the majority of the UK’s larger charities were regularly rolling out direct...
Actively listening helps to discover donors’ passion and raise more support
Are you a fundraiser who spends a lot of time preparing for meetings before you go...
Truth or dare: why are some causes harder to fundraise for than others?
Did you know that approximately 97,000 people are raped every year in the UK? According to...
Trust is two-way
Failing trust in institutions – business, government, charity and the media – is the climate change...
Active listening helps to build strong relationships with donors
Fundraisers are often taught and trained to be great writers and speakers to inspire, motivate and...
Stop listening to your supporters
They’re just trying to rationalise. (Tell you rational-lies!) Fundraising consultant Bernard Ross gets serious in part...
Posts tagged with ‘donors’
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