Amnesty's online shop gets good review
New Media Age magazine gives Amnesty International’s online shop three out of five stars this week and describes it as “a pleasure to use.”
Amnesty International UK launched relaunched its online shop in January 2003 in partnership with New Internationalist, which handles all the merchandise and orders for the campaigning body.
Sara Davies reviews the site in the fulfilment section of “site inspection”, the magazine’s regular back-page analysis of a range of Web sites. She finds the navigation “very straightforward” and did not experience any technical problems. The site had a good returns policy and a clear delivery timescale, including flagging up a deadline for orders to arrive in time for Christmas. However, her order did not arrive within the two weeks specified, although a phone call swiftly resolved that.
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Davies found the site “a pleasure to use, with most of the products quality-assured” and awards it three out of five stars.