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Calls to the Charity Commission will cost less

Calls to the Charity Commission will cost less

The Charity Commission has changed its main contact number so that callers will pay only a local rate.

The new number is 0845 3000 218. Previously the 200,000 or so callers who contacted the Commission each year were charged at national rate. Minicom users can contact the Commission on 0845 3000 219. Calls to the former number will be automatically redirected.

Nick Allaway, responsible for information and corporate services at the Charity Commission, said: “This is the latest in a series of changes since the Charity Commission began a review of its activities late last year. Since then, we’ve been working to steadily improve the services we provide to our customers, and ensure that these are responsive and accessible.”

Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world's first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp.

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