The future of donations is voice
Last month, Amazon announced it was launching donations via Alexa in the US. The race is...1
GDPR strategy and the dangerous rise of data fundamentalism
Creating a GDPR strategy is an inescapable reality for organisations. A Google search brings a vast...
Active listening helps us to fully understand our donors
Part one in the Listening Series by Ikhlaq Hussain. I came across this great quote about...
Too many charities can not recruit trustees
What began as a nagging problem with charities’ ability to recruit trustees has steadily morphed into a...
How we can help the royal wedding ‘feel-good’ effect positively impact regular giving
As the public’s fervour for Prince Harry and Meghan Markle’s imminent wedding continues to build a positive...
GDPR and data: one size does NOT fit all
As GDPR approaches, organisations are focusing on obtaining permission from their customers to continue communicating via...
5 tips for creating branded charity merchandise
Product sales can be a great way for a charity to raise money. Here, Andrew Dark,...
Charities have a problem with men
New research by the Charities Aid Foundation underlines the fact that charities have a problem with...
Measuring satisfaction: why charities ignore the customer at their peril
New rules around data and privacy. Unprecedented public and media scrutiny. Tighter budgets and greater competition....
What I am thinking about when I am thinking about fundraising
Fundraising is not just selling something, it is changing the world for the better and a...
Tips for getting the best out of social investment
How can charities make the most of social investment? What kind of organisations can it benefit...
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