Fundraising news, ideas and inspiration for professional charity fundraisers to reopen fundraising platform & launch additional service to reopen fundraising platform & launch additional service, which was forced to close its doors in March, is reopening its fee-free fundraising platform, and launching a new service. closed when the pandemic saw demand for telephone conferencing services soar, meaning that the voluntary staff that maintained the platform and had been seconded to it by telephone conferencing service WHYPAY?, had to stop working and go back to their jobs. 

Previously, corporate sponsors had covered transaction fees, making’s fundraising platform free for charities to use. Now, has secured an open banking partnership with payment provider Citizen, which will enable it to relaunch and again offer a fundraising platform, with WHYPAY? taking over as its corporate sponsor and covering Citizen’s transaction fees.

As a result,’s platform will once more be available for event-style fundraising, and fee-free with charities receiving 100% of donations.

Additionally, it is launching the Wonderful Payments service for other fundraising. This will also work with Citizen with payments made directly from the donor’s bank account to the charity account and Citizen charging a flat-rate charge of 10p per transaction. To use this service, charities need to register with Wonderful and add its Donate button to their website. 

It has already started processing donations for Cost of Cancer, which provides financial support for people undergoing treatments for the illness. founder Kieron James, who also talks through the last few months for in an interview featured on its website, said:

“We’re so pleased to have Cost of Cancer be the first to cross the finish line and go live with Wonderful Payments. We look forward to helping this and so many other charities process donations in the most economically efficient way. The Wonderful Organisation was launched in 2016 because we firmly believe charity donations shouldn’t be lost to platform fees, card processing costs and tip-jars, but funnelled directly into charities’ work.”


Melanie May is a journalist and copywriter specialising in writing both for and about the charity and marketing services sectors since 2001. She can be reached via

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