Hospice doubles trading arm Gift Aid income with EPoS software
Melanie May | 2 November 2016 | News
Surrey-based Woking & Sam Beare Hospice has doubled its trading arm Gift Aid revenue by switching from a manual till system to EPoS software.
The hospice implemented Nisyst’s CHARiot Full Scan Mode (FSM) software, which captures 100% of Gift Aid by generating an electronic barcode, in its 16 charity shops and its warehouse site.
As a result, the hospice has seen Gift Aid revenue double from its trading arm in less than a year, with data now immediately viewable from head office. The system also means that Gift Aid can still be captured from items that are not sold straightaway.
Rosemary Vyse, retail manager at Woking & Sam Beare Hospice, said:
“The Gift Aid process is different in the warehouse as some donations to shops are stored in the warehouse because they may be seasonal, so we’re able to store them but still capture donors’ details and barcode the items for Gift Aid, ready for when they are sold.
“Implementing change in any organisation can be a challenge. However, with training and support, staff quickly adapted to the new system. CHARiot ensures Gift Aid is captured consistently by all personnel and in all shops by preventing a sale from being completed until the unique bar code has been scanned for each item.”
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About Melanie May
Melanie May is a journalist and copywriter specialising in writing both for and about the charity and marketing services sectors since 2001. She can be reached via thepurplepim.com.