Fundraising news, ideas and inspiration for professional charity fundraisers

Pell & Bales

Pell & Bales

Pell & Bales pioneered the use of the telephone for fundraising, campaigning and membership development with many of the UK’s leading not-for-profit organisations. We have over 20 years’ telemarketing experience and an unrivalled track record in outbound calling for the UK’s leading charities and smaller niche charities alike.

Our core service offering includes outbound and inbound telemarketing, data management, fulfilment, consumer research and marketing analysis.

− donor development

− donor retention
− high value fundraising
− legacy giving
− new media fundraising

We are highly regarded for the quality of our telephone fundraisers and our ability to deliver remarkable results and exceptional supporter conversations. This is reflected in the longevity of our client relationships – 70% of our clients have worked with us for 5 years or more – and numerous industry awards.

We now have more than 40 active clients, including the NSPCC, Cancer Research UK, the National Trust, WWF-UK, St Mungo’s and Tommy’s. Some of our clients have been working in partnership with us for as long as 15 years; for others we are raising funds for the first time this year.

“Barnardo’s has been working with Pell & Bales since 2003. We are really delighted with the service we receive, and I would wholeheartedly recommend Pell & Bales as an agency.”
Carolyn Jones, Assistant Director of Fundraising, Barnardo’s

Pell & Bales can manage conversations with your supporters in a way that will deliver more value, greater insight, higher supporter satisfaction and a better return on investment than anyone else.

For more information, please visit our website or call Bethan Holloway, Group Account Director.

Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world's first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp.

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