Charity staff turnover is 22%, says large scale study
Howard Lake | 5 February 2004 | News
Charities on average have to recruit nearly a quarter of their workforce again each year, according to the People Count„¢ survey by Agenda Consulting.
This high level of staff turnover compares to 15% in the private and public sectors. Of course turnover is different within the various disciplines within the sector: managers have a 13% turnover rate, while turnover in the disability sector is 25%. Fundraisers too have a higher turnover than finance or administration staff.
The survey examined performance and practice at 117 voluntary organisations with 100 staff or more.
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The survey looked at a wide range of issues including recruitment, selection, retention, training and development, appraisals, absence; diversity; staffing levels, costs, effectiveness, outsourcing; and legislation.
Training expenditure was notably low across the sector. The spend amongst participants on training and development was £256 per employee, which is 30% less than the average for the public and private sectors (£366).
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About Howard Lake
Howard Lake is consultant editor of UK Fundraising. He founded the site in 1994 and successfully sold it in 2022. As director of Giving X Ltd he is exploring growing giving on a massive scale.
He is the founder of Fundraising Camp and co-founder of GoodJobs.