Amnesty's online shop gets good review
Howard Lake | 13 November 2003 | News
New Media Age magazine gives Amnesty International’s online shop three out of five stars this week and describes it as “a pleasure to use.”
Amnesty International UK launched relaunched its online shop in January 2003 in partnership with New Internationalist, which handles all the merchandise and orders for the campaigning body.
Sara Davies reviews the site in the fulfilment section of “site inspection”, the magazine’s regular back-page analysis of a range of Web sites. She finds the navigation “very straightforward” and did not experience any technical problems. The site had a good returns policy and a clear delivery timescale, including flagging up a deadline for orders to arrive in time for Christmas. However, her order did not arrive within the two weeks specified, although a phone call swiftly resolved that.
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Davies found the site “a pleasure to use, with most of the products quality-assured” and awards it three out of five stars.
About Howard Lake
Howard Lake is consultant editor of UK Fundraising. He founded the site in 1994 and successfully sold it in 2022. As director of Giving X Ltd he is exploring growing giving on a massive scale.
He is the founder of Fundraising Camp and co-founder of GoodJobs.