Together for Short Lives connects with thankQ
Howard Lake | 4 October 2012 | News
In 2011, the UK’s two children’s palliative care organisations, ACT and Children’s Hospices UK merged to form the leading UK charity for all life-limited and life-threatened children and young people, their families and those who provide them with support.
The new organisation, Together for Short Lives, brings together all those involved in children’s palliative care, from the children, young people and families themselves to the professionals and organisations who provide the full range of care and support. As a result of the merger, early in 2012, Together for Short Lives took the decision to invest in a thankQ CRM and membership system to manage communications, events, publication sales and membership management.
Together for Short Lives will primarily use the thankQ CRM database for correspondence with individuals and organisations, utilising the thankQ bulk email option to handle larger mailings. In addition, the charity will be using thankQ membership software to manage its diverse membership portfolio, linking with the charity’s SAGE accounts package to handle payment processing. As well as managing events within thankQ, Together for Short Lives will be integrating their website with their thankQ database, ensuring that all online transactions, including membership applications and renewals, updates to contact information, event bookings and the purchase of resources is automatically updated directly into thankQ.
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Because the charity will be using the standard application, thankQ was able to install the CRM, events and membership modules just 3 months after the initial enquiry, with web integration to follow in the next phase.
Richard Carling, Director of Finances and Resources at Together for Short Lives said of the appointment, ‘Like the majority of charities, our budget for this project was finite. The thankQ team worked closely and flexibly with us right from the outset to understand our core requirements and deliver the functionality we need at a realistic price’.
About Howard Lake
Howard Lake is consultant editor of UK Fundraising. He founded the site in 1994 and successfully sold it in 2022. As director of Giving X Ltd he is exploring growing giving on a massive scale.
He is the founder of Fundraising Camp and co-founder of GoodJobs.