Volunteering England, the national volunteering development agency for England, has chosen to implement Access Dimensions and FocalPoint to provide budget holders across the organisation with better insight into income generated and the costs incurred by projects and events.
Graham Galvin, Director of Corporate Services for Volunteering England, said: “With over 20 budget holders looking to access management information, we needed to implement a solution that would provide the required level of visibility while integrating with other IT systems used within the business. The ability for budget holders to now directly access management information will help us streamline our back office functions and provide a timelier service”.
Access Dimensions and FocalPoint will work alongside the CRM package that Volunteering England uses to manage customer contacts and memberships, and process sales receipts. It will help reduce the current level of manual processing required to relate the information to sales and membership subscriptions.
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