The Guide to Major Trusts 2025-26. DSC (Directory of Social Change)

New open Microsoft-based CRM/MRM system for charity sector

Howard Lake | 17 October 2005 | News

Centrepoint Computer Services will next month launch its eTarget® product, an open customer/membership relationship managment system for the charity sector based on Microsoft’s Smart Client® and .Net technologies. Designed specifically for both office and remote working, Centrpoint claim this is the first product of its kind for the UK charity sector.

eTarget’s open architecture uses XML and Web Services to allow charities to integrate membership data with websites, partner organisations and other systems “in a controlled and secure manner”.

The company developed the membership database based on feedback from charities that said they were finding their current ‘closed’ membership solutions were preventing them from exploiting the commercial opportunities offered by commercial partnerships with other organisations and web interaction with their membership.

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Centrepoint say that the product is “a fully scaleable application that can accommodate organisations with 100 to 10 million members.”

eTarget will be offered both as a traditional on-site server application and as an application service provider (ASP) service from a data centre.

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