Blackbaud and Tickets.com Partner to help non-profit box-offices

Howard Lake | 13 October 2002 | News

Fundraising/membership technology provider Blackbaud and Tickets.com, the global live events ticketing solutions provider, have announced have announced a partnership to help non-profits integrate their fundraising and ticketing functions.

Blackbaud and Tickets.com’s new partnership will aim to serve the 10,000 or so US non-profits, including museums, performing arts groups, zoos, aquariums and botanical gardens, that operate box offices that sell tickets for entry to the organisation’s grounds or to events and concerts.

Staff selling tickets need access to certain fundraising data and vice versa. For example, the box office staff needs to know that the person purchasing a ticket is a major donor and should receive priority seating and special discounts. Fundraisers need to have access to data showing which prospective donors often attend events and might be interested in giving to the organisation.

The technology solution developed by the two firms will allow The Raiser’s Edge®, Blackbaud’s fundraising software, and Tickets.com’s Ticketing Software to communicate. The result is a system that coordinates the critical fundraising, patron management and ticketing functions and, say Blackbaud, “increases the nonprofit’s ability to successfully develop key relationships.”

About Howard Lake
Howard Lake is consultant editor of UK Fundraising. He founded the site in 1994 and successfully sold it in 2022. As director of Giving X Ltd he is exploring growing giving on a massive scale. He is the founder of Fundraising Camp and co-founder of GoodJobs.