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New fraud prevention guidance issued to help the public

New fraud prevention guidance issued to help the public

The Fraud Advisory Panel has partnered with police, regulators and other stakeholders to issue new fraud prevention advice aimed at helping the public protect themselves when giving to good causes.

As part of Charity Fraud Awareness Week, the Fraud Advisory Panel has joined forces with police, regulators and other stakeholders to issue the advice for anyone wanting to donate on the doorstep, on the street or online, to help donors make sure their money reaches those who need it.

Giving Safely: A Guide to Donating to UK Charities (pictured), includes advice on donating, as well as on how to make a complaint and report scams. The Fraud Advisory Panel, Get Safe Online and GoFundMe have also simultaneously released tips on giving safely to appeals: A Guide to Donating through Crowdfunding Sites.

David Kirk, Chairman of the Fraud Advisory Panel said:

“The vast majority of fundraising activities are legitimate but fraudsters are expert at hijacking our kindness and diverting our charitable donations into their pockets. Cruelly, they are especially active during a crisis or tragedy. But making sure our donations really do reach the causes we care about is easier than most people realise.”

This includes, he says:

  • Ignoring unsolicited emails, texts or social media messages/posts from charities you’ve never heard of or have no association with.
  • Protecting personal information – never reveal passwords or PINs.
  • Watching out for tell-tale signs like spelling or grammar mistakes in the literature, photocopied IDs and unsealed collection buckets.
  • Not feeling under pressure – taking time to make a considered, informed decision.

On crowdfunding, Kristen Mulder, senior Community Management specialist for GoFundMe in Europe, added:

“Fraud is still incredibly rare in crowdfunding – misuse of the GoFundMe platform accounts for less than one tenth of one per cent of all content on the site. But there are some simple things that people can do to make sure they are even safer, and that’s why we were pleased to be able to help the Fraud Advisory Panel put together this landmark guidance for crowdfunding.”


Melanie May is a journalist and copywriter specialising in writing both for and about the charity and marketing services sectors since 2001. She can be reached via

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