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Asking donors what they think

Howard Lake | 23 October 2002 | News

Ian Kerr of Midas Charity Appeals suggests that listening to donors does, of course, pay off.

“A few months ago I went back to an ex-client hoping for new business. I was dripping smiles and bonhomie until they said “You only taught us one thing – ask our donors advice on everything!”




“One particular donor suggested that a small plaque was put in the room his trust paid for. He explained that he did not want recognition, but others might, and the plaque would be a catalyst. Others did, and my smile returned!”




Ian Kerr would be interested in your ideas.

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