Distance selling directive comes into force
Howard Lake | 30 October 2000 | News
The Distance Selling Directive comes into force tomorrow, giving consumers greater rights to cancel orders and make complaints. It covers shopping by mail order, telephone, fax and Internet.
The Distance Selling Directive comes into force tomorrow, giving consumers greater rights to cancel orders and make complaints. It covers shopping by mail order, telephone, fax and Internet. Retailers, which will include charity trading companies, will need to publish comprehensive information about goods at the point of order. Consumers also get the right to cancel an order within seven days after receipt of the goods purchased.
Bates Wells and Braithwaite highlighted this development in their recent legal briefing. Find out more from Bates Wells and Braithwaite on UK Fundraising.
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About Howard Lake
Howard Lake is consultant editor of UK Fundraising. He founded the site in 1994 and successfully sold it in 2022. As director of Giving X Ltd he is exploring growing giving on a massive scale.
He is the founder of Fundraising Camp and co-founder of GoodJobs.