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Poor telephone manner loses university £1.2m gift

Howard Lake | 8 March 2000 | News

An American wishing to give £1.2m to a UK university gave it to Glasgow University after the development office at another unnamed university handled his telephone enquiry badly. They reportedly suggested impolitely that he look for another recipient university, so he did.

For the latest reminder that it is all about people, read £1.2m gift follows ‘crank call’ to university by Kirsty Scott at The Guardian.

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