Charity Commission website automated responses
Howard Lake | 21 May 2012 | Blogs
Am I just being picky, or is it worth asking the Charity Commission to include a note of the subject when they issue automated responses to email enquiries via their website?
I occasionally email the Charity Commission about a number of charities on any given day. The automated response system gives absolutely no indication what enquiry the response relates to. I therefore don’t know if they have actually received the enquiry until c two weeks later, when a proper reply should be issued.
Anyway, I have started to ask them to tweak their system, to see if they can make things clearer. I have not yet received a detailed response, and don’t know if I have received an automated response. Hmm …
Feel free to add your support to this request, if you are that way inclined.
Finbar Cullen
ResearchPlus
Advertisement
About Howard Lake
Howard Lake is consultant editor of UK Fundraising. He founded the site in 1994 and successfully sold it in 2022. As director of Giving X Ltd he is exploring growing giving on a massive scale.
He is the founder of Fundraising Camp and co-founder of GoodJobs.