Shelter runs online questionnaire
Howard Lake | 11 March 2003 | News
Housing charity Shelter is running its first online questionnaire to help them improve their Web-based services.
It is not a standard questionnaire but instead asks respondents to sort elements of Shelter’s services into groups.
Using Shockwave, respondents can drag and drop these elements and create and name their own type of groups. Shelter is hoping that the results will help them restructure their Web site’s navigation based on how the site’s users view the charity’s information and associations within it.
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It’s quite a challenging questionnaire, but could prove useful if more than 200 responses are received.
About Howard Lake
Howard Lake is consultant editor of UK Fundraising. He founded the site in 1994 and successfully sold it in 2022. As director of Giving X Ltd he is exploring growing giving on a massive scale.
He is the founder of Fundraising Camp and co-founder of GoodJobs.