Just wondered if anyone had any experience / feedback on using an online database? We are currently exploring database options and are looking at WebOffice – it offers a CRM database, as well as the facility to store documents online. It is an American company, so information on it has been a bit hard to come by – would appreciate any info!
Sorry, but cannot give any help with that as I too am looking for some info on Salesforce, similar to what you described, an online CRM database.
Has anyone heard of or used Salesforce? It is also an American company by the looks of it. Could really do with some advice.
Yes, Salesforce is a well known global customer relationship management service and business tool provider. UK Fundraising has featured it several times, and in particular mentioned the Salesforce Foundation which donates licenses to use the web-based tools to nonprofits and charities.
You can find these stories by searching the site for ‘salesforce’. The latest results are here:
You’ll see we featured them on the front page just yesterday, mentioning their first ‘Dreamforce Europe’ conference in London at which over 100 charities attended at a subsidised rate.
Delegates to UK Fundraising’s Perfect Pitch in November 2006 learned about Salesforce as a solution for charities from Ben Belassie of Generate Enterprise, the first UK partner to offer help to charities on implementing Salesforce:
I’ve not used Salesforce, but did look at it as a possible tool for managing all or part of UK Fundraising. In the end though I chose a different content management system.
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