# JustGiving launches Hope, the “UK’s first AI Fundraising Coach”

- Link: https://fundraising.co.uk/2026/05/08/justgiving-launches-hope-the-uks-first-ai-fundraising-coach/
- Published: 2026-05-08T15:55:40+01:00
- Author: Howard Lake

**JustGiving has launched ‘Hope’, claiming it to be “the UK’s first AI-enabled fundraising
coach”, designed to support users throughout their entire journey and help them 
achieve their goals.**

The new tool was developed for individual supporters and fundraising event participants
to help them maximise the results of their effort.

The online giving platform developed it to tackle the challenge that many users 
and supporters report, that of maintaining momentum and driving donations after 
a fundraising page has been created.

## Advertisement

The initial period in particular can be daunting for fundraisers unsure how to reach
their targets, and facing an intimidating nil pounds total on their JustGiving page.

For many years JustGiving has shared data on how individual fundraisers can get 
past this challenge, not least through committing to continued promotion of their
efforts. Their current statistic for the power of sharing or promoting their fundraising
page that this is **worth £63 on average in donations**.

## Faith, hope and charity

Hope is designed to go beyond this initial period, supporting and inspiring the 
individual onwards. It operates through a dashboard with an integrated chatbot, 
focusing on delivering a human-first experience built on generative AI.

To provide bespoke guidance, Hope first asks fundraisers a short series of questions
to understand their specific needs and target donors. It then uses this information
to offer tailored advice and coaching throughout the journey. Its capabilities include
recommendations for personalised outreach messages, tailored advice on increasing
page visibility, and tips on how to optimise on-page content.

Pascale Harvie, President and General Manager of JustGiving, described the launch
as a “huge step forward” in innovation to help fundraisers reach their goals. She
expressed excitement about the impact of this intuitive coach and pride in bringing
these new capabilities to the market.

![Story Enhancer. Illlustration of new AI-based tool from JustGiving.](https://wfay6x.
infiniteuploads.cloud/2026/05/Story-Enhancer-justgiving-AI-20231004.png)

Story Enhancer from JustGiving

Founded in 2000, JustGiving has a long track record of producing innovative tools
and services for individuals and the charities they fundraise for or give to. The
platform was the first UK online fundraising platform to integrate generative AI
in 2023 with ‘[Story Enhancer](https://blog.justgiving.com/announcing-justgiving-story-enhancer/),’
which helps users write compelling fundraising page stories. It also became the 
first UK platform to accept cryptocurrency donations in 2024.

 * **[Nominations for JustGiving Awards 2026 open](https://fundraising.co.uk/2026/04/28/nominations-open-for-2026-justgiving-awards/)(
   28 April 2026)**

 * **[Regulator tells AI advisers and suppliers to reflect its guidance too](https://fundraising.co.uk/2026/09/10/regulator-tells-ai-advisers-and-suppliers-to-reflect-its-guidance-too/)**(
   10 September 2026)
 * **[5 digital skills your charity can improve right now](https://fundraising.co.uk/2017/02/13/5-digital-skills-charity-can-improve-right-now/)**(
   13 February 2017)
 * **[Embrace AI and crowdfunding to engage new generation of donors, urges JustGiving](https://fundraising.co.uk/2017/05/23/embrace-ai-crowdfunding-engage-new-generation-donors-urges-justgiving/)**(
   23 May 2017)
