# CAF research shows public awareness of Gift Aid is high but barriers to take up remain

- Link: https://fundraising.co.uk/2024/09/30/caf-research-shows-public-awareness-of-gift-aid-is-high-but-barriers-to-take-up-remain/
- Published: 2024-09-30T13:48:37+01:00
- Author: Melanie May

**Ahead of [Gift Aid Awareness Day](https://cfg.org.uk/news/tickthebox) this week(
Thursday 3 October), research from the Charities Aid Foundation (CAF) shows that
the public are aware of how important the tax relief is to charities, with three-
quarters (77%) of people surveyed saying that charities rely on it, and 80% thinking
that people should be encouraged to donate with Gift Aid when they are eligible.**

Gift Aid is worth £1.6 billion to the UK’s charity sector, and benefits more than
66,000 charities across the UK according to [HMRC](https://www.gov.uk/government/statistics/uk-charity-tax-relief-statistics/uk-charity-tax-relief-statistics-commentary).

However, with Gift Aid still underused by many full-time employees who pay income
tax and donate to charity, CAF is emphasising its importance to charities and encouraging
donors to #TickTheBox to effectively increase their donations.

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#### Half of donors say they always use Gift Aid

In 2024, half (51%) of donors say they always use Gift Aid on donations according
to CAF’s long-running UK Giving research. However, a quarter (26%) of donors say
they only sometimes used Gift Aid on their donations. The reasons why people only
sometimes use this benefit include under half (46%) who say it is not always an 
option, and nearly a quarter (24%) who say it’s not possible when they donate with
cash. However, 11% say it’s too much effort and nearly a quarter (24%) don’t always
remember.

The process for claiming Gift Aid is complicated for charities and donors given 
the variety of ways people donate, including in cash, via text or donating goods.
As a result, an estimated £560mn of Gift Aid relief goes unclaimed every year, according
to the Charity Finance Group, and ends up with the Exchequer rather than charitable
causes.

Mark Greer, Managing Director at the Charities Aid Foundation, commented:

> “Gift Aid is extremely valuable to donors and the charities they want to support
> and it’s clear the public recognise this. But we know it is underused by donors
> and can be complicated for charities to claim. When an eligible taxpayer donates
> and forgets to tick the box, the charity misses out.
>  
> “Charities are under pressure with demand for their services continuing to increase.
> Modernising the system to automate Gift Aid would be a vital step forward at a
> time when we need to boost charitable giving across the UK.”

#### About Gift Aid

Gift Aid is a tax relief for charities in the UK which effectively increases the
value of donations. When UK taxpayers donate, the charity can claim an additional
25% of the value of the donation. That means for every £10 donation made to the 
charity, they can receive £12.50. Higher and additional rate taxpayers can claim
back the difference between higher rate and basic rate tax on the value of their
donations in personal tax relief or to increase their donation.

 * **[New free service for processing Gift Aid claims, & more sector supplier news](https://fundraising.co.uk/2024/10/22/new-free-service-for-processing-gift-aid-claims-more-sector-supplier-news/)**(
   22 October 2024)
 * **[The Great Gift Aid Hunt 2026: charities’ chance to reclaim millions](https://fundraising.co.uk/2026/02/04/the-great-gift-aid-hunt-2026-charities-chance-to-reclaim-millions/)**(
   4 February 2026)
 * **[Booking form for Gift Aid course now available](https://fundraising.co.uk/2006/03/10/booking-form-gift-aid-course-now-available/)**(
   10 March 2006)
