# Significant YOY rise in digital wallet use for single & regular donations, goDonate data shows

- Link: https://fundraising.co.uk/2024/04/25/significant-yoy-rise-in-digital-wallet-use-for-one-off-regular-donations-godonate-data-shows/
- Published: 2024-04-25T11:30:11+01:00
- Author: Melanie May

**Digital wallets now account for nearly half of all single donations and regular
gifts, with a significant year on year rise, according to the findings of goDonate’s
annual analysis of charity data.**

The _Online Donations Insights Report 2024_ is compiled from an analysis of anonymised
donations data as part of more than £25mn worth of income handled for charities 
by [goDonate](https://go-donate.uk/) in the past 12 months. Data is from charities
with an annual voluntary income ranging between £1m to £100m+, with Marie Curie,
Battersea, The Fire Fighters Charity, Prostate Cancer UK and NSPCC among goDonate’s
charity clients.

#### Single gifts by Apple Pay rise 39%

The data shows that digital wallets were used to make 43% of single gifts by donors
to the charities it works with – up from 39% in the previous year. Apple Pay donations
alone increased by 39% compared to 2022, reaching 12.2% of donations. However, the
highest average single gift is still made by card, at £60.84, compared to £35.56
by PayPal, £31.69 by Apple Pay, and £29.40 by Google Pay.

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#### Donations by digital wallet & card account for 40% of regular gifts

Looking at regular giving, goDonate reports that donations via digital wallets and
cards made up 40% of regular gifts, with a 17% YOY increase in overall monthly regular
giving income. The average monthly gift remained steady at £9.86, compared to 2022’
s £9.79.

The report also notes that digital wallets and cards also now outperform Direct 
Debit in terms of average gift, at £16.94 for card, £12.82 for Apple Pay, £10.34
for PayPal, and £9.77 for Direct Debit.

In addition, the report reveals that charities using goDonate to handle donations
via their website saw a 14% rise in one-off online donation income, with spikes 
in donations following major events such as the onset of the Gaza conflict, and 
the earthquake in Turkey and Syria.

![Cover of goDonate 2024 online donations report](https://wfay6x.infiniteuploads.
cloud/2024/04/Online-Donations-Insights-Report-Cover.jpg)

Report cover

The analysis also highlights that:

 * 47% of the total donations for the year were made during November and December
   2023 – up from 45% in 2022
 * Donors were more likely to opt in to receive communications via email compared
   to all other fundraising channels
 * There is a growing trend towards using Legitimate Interest for phone fundraising
   consent

Vicky Reeves, Managing Director, goDonate, said:

> “The use of digital wallets such as ApplePay has significantly increased year-
> on-year not just for one-off donations but for monthly gifts as well. It is vital
> that charities offer the widest possible range of payment choices within their
> donation journeys.
>  
> “Overall, it’s fantastic to see that the downward trend of donations during the
> past couple of years has been reversed. An increase in both the number of online
> donations and income across the board in 2023 proves that UK donors are still 
> eager to support charities, and remain generous when they do.”

The report is available by request at Ch************@******te.digital.

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