# JustGiving chooses GoCardless as open banking payment provider

- Link: https://fundraising.co.uk/2024/01/09/justgiving-chooses-gocardless-as-open-banking-payment-provider/
- Published: 2024-01-09T08:45:00+00:00
- Author: Melanie May

**GoCardless has become JustGiving’s exclusive open banking payment provider, replacing
American Express.**

The move will see [JustGiving](https://www.justgiving.com/) use both [GoCardless](https://gocardless.com)’
s Instant Bank Pay feature to collect instant, one-off gifts and its Direct Debit
capabilities for recurring donations.

JustGiving estimates that 10% of its donations already go through open banking payments.
With it not charging a commission fee on donations to charity customers, it says
the cost savings will help to sustain its business model and deliver more money 
to good causes.

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JustGiving also cites reduced fraud as another benefit of open banking payments,
as well as fewer refunds, with the immediacy of these payments resulting in a lower
number of accidental transactions and duplicate payments.

Oliver Shaw-Latimer, Senior Director, Payments and Innovation, at JustGiving, said:

> “We’ve built a suite of products to support amazing causes and it is a privilege
> to be the payments platform powering fundraising behind the scenes. Fast forward
> 23 years and over $9 billion has been raised for good causes in almost every single
> country in the world. We’re constantly looking for ways to make donations go further,
> and open banking payments play a pivotal role.
>  
> “After working with GoCardless for over a year on recurring donations, we were
> confident that its Instant Bank Pay feature would be perfect for one-off giving.
> Instant Bank Pay will not only help us to keep costs low but also provides a best-
> in-class fundraising experience for our customers and their donors.”

Pat Phelan, MD of UK & Ireland and Chief Customer Officer at GoCardless, said:

> “As open banking approaches its sixth anniversary in the UK, we’re proud to bring
> this emerging technology to everyone through Instant Bank Pay on JustGiving. By
> using our unique combination of Direct Debit and open banking payments, JustGiving
> can give donors and charities more payment choice whilst lowering costs and reducing
> fraud. Ultimately, this means more money goes to worthy causes.”