# Public trust in charities remains stable, Commission research shows

- Link: https://fundraising.co.uk/2023/07/19/public-trust-in-charities-remains-stable-commission-research-shows/
- Published: 2023-07-19T12:49:34+01:00
- Author: Melanie May

**After doctors, charities are the most trusted and well regarded institution, according
to Charity Commission research, with trust continuing to be closely linked to the
public seeing a high proportion of funds used for charitable activity, making the
difference that they promise to make, and working in a way that is consistent with
charitable values.**

And, although public trust has not yet regained pre-2014 levels, it has remained
stable since 2020.

The Charity Commission’s latest annual public trust research reveals too that the
public is more inclined to trust charities that are small, local or where they feel
a personal connection to the cause. Trust in charities also remains higher in more
diverse and affluent urban communities, than in areas of lower security and diversity.

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Just over half of the public overall perceive charities as essential or very important,
and this too has remained at a steady level in recent years. Again though, this 
is higher among high security and high diversity parts of the public (73% in 2023,
vs, 40%).

The [report on public trust](https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1165655/Public_trust_in_charities_2022-23.pdf)
notes: _“Those who are already inclined to trust charities are more prone to recognise
the important work that charities are doing in supporting those in need during the
cost of living crisis. They refer to food banks and kitchens, often in their local
areas. Those who are less inclined to trust charities stop short of describing them
as essential due to existing doubts (either consciously or subconsciously) about
stewardship of funds. Though they, too, note the increased visibility of charities
following the cost of living crisis, they tend to credit this to smaller-scale charity
work in local communities, which they view as distinct from the work of larger, 
international charities.”_

The research also looked at public feelings on the spending of charity funds, with
the findings highlighting the importance of demonstrating effective stewardship 
of funds – the public think trustees should minimise risk and focus on core purpose
when spending them, but that spending should not be so cautious that the end cause
is unduly limited.

[In a blog](https://charitycommission.blog.gov.uk/2023/07/14/trustee-and-public-trust-research/)
on the research, the Charity Commission’s Paul Latham comments that the annual research(
which also covers trustees) relates closely to its statutory objectives. These include
increasing public trust and confidence in charities; promoting compliance by charity
trustees with their legal obligations; and enhancing the accountability of charities
to donors, beneficiaries and the wider public. In this context, this year’s findings
are ‘broadly reassuring’, he notes.

He adds:

> “In these challenging times, trustees continue to feel confident that they understand
> what the public expects of them. Demonstrating prudent stewardship of funds is
> more critical than ever. Both trustees and the public generally feel that charities
> should avoid excessive risk and focus on their core purposes when deciding how
> to spend funds. Equally, though, the public feels charities should not be so cautious
> that they end up simply accumulating money.”

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