# HMRC pledges £5.5mn in funding for tax advice & support

- Link: https://fundraising.co.uk/2023/07/18/hmrc-pledges-5-5mn-in-funding-for-tax-advice-support/
- Published: 2023-07-18T07:48:51+01:00
- Author: Melanie May

**HMRC is offering £5.5 million through its Voluntary and Community Sector Grant
Funding programme to provide free advice and support to people who may face barriers
in understanding their tax obligations and claiming their entitlements; are digitally
excluded from accessing HMRC services; or have any other difficulty in interacting
directly with HMRC.**

Bids should support HMRC’s [principles of support for customers who need extra help](https://www.gov.uk/government/publications/hmrc-charter/hmrcs-principles-of-support-for-customers-who-need-extra-help)
and include two or more of the following activities: 

 * Help people comply with their tax affairs  
 * Support customers with complex needs (including those referred from HMRC’s Extra-
   Support Team)
 * Support people to be able to use digital ways of accessing HMRC’s services  

Organisations can [apply for the funding](https://www.gov.uk/government/publications/hmrc-grant-funding-application-guidance),
which is worth **£1.8mn a year** from 2024 until 2027, between 24 July and 21 August
2023. Successful organisations will be [announced in October](http://disq.us/p/2wwthbu)
with the new funding starting from 1 April 2024.

## Advertisement

 [⌊Posthub advert. You create the campaign. We'll handle the postal journey. Get started at post-hub.co.uk.⌉](https://fundraising.co.uk/ads/posthub-20261007-300x250/)

![Man providing financial and tax advice to a woman at a desk. ](https://wfay6x.
infiniteuploads.cloud/2023/12/tax-advice-charity-10286-Grant-Funding-Social-Media-
Asset_GOVUK-press.jpg)

Image: Gov.uk media team

Angela MacDonald, HMRC’s Deputy Chief Executive and Second Permanent Secretary, 
said:

> “We know that customers really value the trusted tax advice they receive from 
> our voluntary and community sector partners. The funding programme is an important
> part in our commitment to support our hardest to reach customers and builds on
> the current support HMRC offers to those who may need extra help with their tax
> affairs.”

This is the 12th round of HMRC funding to help people with their tax affairs. In
the last year, funded organisations have supported 39,000 customers over the phone,
with face-to-face meetings and via email.

As well as providing support to customers who may need extra help, organisations
will provide insight to help HMRC improve its understanding of customers in vulnerable
circumstances so it can reduce barriers and improve people’s experience when dealing
with the department.