# More support needed to help volunteers move between organisations, BHF survey says

- Link: https://fundraising.co.uk/2023/06/15/more-support-needed-to-help-volunteers-move-between-organisations-bhf-survey-says/
- Published: 2023-06-15T08:30:00+01:00
- Author: Melanie May

**DCMS should support charities in helping volunteers move between them as people
increasingly look for shorter-term, ‘informal’ roles, a BHF report has said**.

In the report, [From goodwill to great impact: Maximising the benefits of volunteering](https://www.bhf.org.uk/-/media/files/what-we-do/policy-and-public-affairs/volunteering-report-1805co.pdf?rev=590789e4c4c04567aa2277397acff2f9&hash=6BD078E5B780B8BBBF3CA7CC88F69934),
BHF outlines changes it believes should be made to help maximise the benefits of
volunteering across the sector.

It says that while shorter-term, ‘informal’ roles are increasingly in demand, moving
between organisations currently creates burden on charities and volunteers alike.

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#### Recommendations

To solve this, charities and other voluntary organisations should work collaboratively
to build relationships with organisations supported by volunteers in similar roles.
They should develop systems to enable volunteers to move more easily between organisations
working in similar areas, such as charity retail.

The Department for Culture, Media and Sport (DCMS) should engage with charities 
to understand how they can support charities and volunteering organisations in developing
these systems. They should seek to ensure cross-compatibility where possible, provide
clarity on legal issues, and support the validation of on-the-job learning gained
through volunteering.

It would like to see the Government maximise the impact of the third sector ‘satellite
account’ within Office for National Statistics (ONS) data to strengthen data around
the value of the charity sector and of volunteering. In addition, it recommends 
that Government departments that support people to volunteer should provide meaningful
data on the onward journey of those referrals.

BHF’s report also recommends that volunteering should play a more prominent role
in social prescribing. 

#### BHF volunteer survey findings

BHF has 23,000 volunteers, however in June 2022 the charity was still 20% down on
volunteer hours compared to pre-pandemic.

Surveys among its own volunteers have found:

 * 98% of BHF volunteers agreed that volunteering enabled them to help their local
   community.
 * 94% of BHF volunteers agreed that volunteering had helped them to feel less isolated
   or lonely. This has risen from 52% in BHF’s 2019 data.
 * 92% of BHF volunteers agreed that volunteering had helped their mental health.
   This rose to 98% of those who volunteered over 30 hours per week.
 * 80% agreed that volunteering had helped their physical health. This rose to 86%
   of those volunteering in BHF’s home stores.
 * 91% said volunteering has improved their employability skills, rising to 98% 
   of 16-17 and 97% of 18-24 year olds.

Linda Fenn, its Head of Volunteering, said:

> “Volunteers are the lifeblood of our charity. Every individual is critical in 
> helping us raise money to fund lifesaving research, without which we couldn’t 
> do the amazing things we do.
>  
> “We know there are still things outside of our direct control that could make 
> the volunteer experience better. But we hope this report, and the recommendations
> we have made, contribute towards making sure our volunteers both today and of 
> the future have an incredible experience while helping a fantastic cause.”

 * **[BHF sees boom in younger volunteers following pandemic](https://fundraising.co.uk/2023/08/25/bhf-sees-boom-in-younger-volunteers-following-pandemic/)**(
   25 August 2023)
 * **[13 brands (& stars) supporting BHF’s Heart Month](https://fundraising.co.uk/2024/02/23/13-brands-stars-supporting-bhfs-heart-month/)**(
   23 February 2024)
 * **[BHF awards record £35mn to UK universities to further cardiovascular research](https://fundraising.co.uk/2024/05/29/bhf-awards-record-35mn-to-uk-universities-to-further-cardiovascular-research/)**(
   29 May 2024)