# Recruitment problems biggest in the north of England – & among larger organisations

- Link: https://fundraising.co.uk/2022/12/14/recruitment-problems-biggest-in-the-north-of-england-among-larger-organisations/
- Published: 2022-12-14T11:03:18+00:00
- Author: Melanie May

**Over the last two years, 20% of Third Sector employers have found it harder to
retain staff and 43% have experienced recruitment problems – with the problem the
biggest in the north of England, and in Wales, according to new research.**

Published today, [Third-Sector-Trends-in-England-and-Wales-2022-employees-volunteers-diversity-and-investment-in-people-December-2022](https://www.stchads.ac.uk/wp-content/uploads/2022/12/Third-Sector-Trends-in-England-and-Wales-2022-employees-volunteers-diversity-and-investment-in-people-December-2022.pdf),
reports back on 6,071 responses from the voluntary, community and social enterprise
sector in England and Wales. Third Sector Trends has been surveying the voluntary,
community and social enterprise sector every three years since 2010 with this the
second of five reports from Third Sector Trends England and Wales 2022.

It reveals that problems with recruitment are widespread across England and Wales–
but most intense in North East England where 54% of employers have experienced problems,
North West England (48%) and Wales (46%).

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Recruitment problems are most severe in the largest organisations: 79% of respondents
with income between £1million and £25million are experiencing recruitment problems
compared with 31% of the smallest employers (with income between £50,000-£100,000).

Retention is also an issue, again particularly in North East England (25%) and in
the biggest organisations (53%). Organisations delivering public services under 
contract for government departments or local authorities find retention the most
challenging at 27%, compared to 15% of those who don’t.

Rob Williamson, Chief Executive of the Community Foundation said:

> “We have seen issues of recruitment across many sectors in the UK, the NHS perhaps
> being the highest profile, but it is clear it is hitting the charitable sector
> hard too and our communities will suffer. The last three years have seen the sector
> step up to support the most vulnerable in our communities, first during covid 
> and now the cost-of-living crisis, but they are burnt out and many are leaving.
> With increased costs and reduced funding, organisations aren’t always able to 
> pay high enough wages to attract staff. We and many other funders are looking 
> at how we can support them to raise wages and cover costs. Our cost-of-living 
> fund is supporting organisations over the winter to do that – but more needs to
> be done”

#### Volunteer workforce

According to the report, the sector has a paid workforce of about 1.1 million people
and about 4.3 million regular volunteers. In workload terms, it says, this is equivalent
to 190,000 full-time equivalent employees.

Reliance on volunteers is great:

 * 80% of organisations say that they rely mainly on volunteers who can commit time
   on a very regular basis
 * Over three quarters of TSOs rely on volunteers who can work unsupervised. Reliance
   on regular volunteers who can work unsupervised is stronger in organisations 
   based in more affluent areas (83%) than in the poorest areas (64%)
 * 85% of organisations state that they could not keep going without regular volunteers

However, over a quarter of organisations (26%) have been losing volunteers who joined
them during the Coronavirus pandemic.  Again, this is worse for the biggest organisations
with 41% losing these volunteers compared with 18% of the smallest.

The composition of the volunteer workforce has also been changing in the last two
years.

 * Nearly half of organisations (48%) state that it has been harder to hold on to
   older volunteers
 * A fifth of TSOs (20%) say that they now have more volunteers aged under 30
 * Just over a fifth of organisations (22%) report that their voluntary workforce
   has become more ethnically diverse

17% of organisations also report falling numbers of trustees over the last two years–
particularly in North East England, East of England, South West England and in Wales(
all with net losses of trustees between 3-5%).

#### Diversity in leadership

The data suggests some improvement to diversity in leadership since 2019 with the
percentage of female Chairs increasing from 43-46%. There are also more Chairs with
disabilities – rising from 9-12%, and Black, Asian and Minority Ethnic Chairs have
also risen slightly, from 6-8%. However, the proportion of graduate Chairs has also
increased, from 64-70%, suggesting that leadership opportunities for non-graduates
at board level have worsened.

 * In England and Wales, university graduates constitute 70% of Chairs of boards
   and 63% of Chief Officers
 * A majority of Chairs are men (55%) but there are more women Chief Officers (62%)
 * 10% of Chairs consider themselves to have a disability compared with 8% of Chief
   Officers
 * About 8% of Chairs and 10% of Chief Officers are Black, Asian or from other ethnic
   minorities
 * Nearly 60% of Chairs are retired

#### Investing in people

The report notes that attracting and retaining people to work in organisations may
be affected by the quality of the working environment and the organisational commitment
to training and personal development opportunities. However, it found the overall
provision of support for staff and volunteers to be ‘quite limited’ – with organisational
size (and therefore budget) making a difference.

It found:

 * 45% of organisations have a dedicated training budget
 * 29% of organisations provide digital training
 * Fewer than 60% of organisations offer flexible working
 * 53% of organisations make provision to support personal development

The report’s author, Professor Tony Chapman, St Chad’s College, Durham University
said:

> “This is an especially difficult time for many Third Sector organisations with
> rising inflation, high energy costs and rising demand for services. About 40 per
> cent of Voluntary and community organisations and social enterprises are employers.
> Many of them are now facing serious problems associated with staff recruitment
> and retention. The report’s findings indicate that tackling the issue of traditionally
> low pay in the Third Sector is becoming an urgent priority.”

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