# One year left to register unresolved historical banking disputes with BBRS

- Link: https://fundraising.co.uk/2022/02/23/one-year-left-to-register-unresolved-historical-banking-disputes-with-bbrs/
- Published: 2022-02-23T09:00:00+00:00
- Author: Melanie May

**Charity and third sector organisations have one more year in which to register
unresolved historical banking complaints with the Business Banking Resolution Service(
BBRS), the service is warning.**

The Business Banking Resolution Service (BBRS) is an independent and free dispute
resolution service. It is urging organisations with banking disputes that took place
between 1 December 2001 and 31 March 2019 to check if they should register via a
quick [online tool](https://thebbrs.org/can-we-consider-your-case/), with the historical
scheme closing for new complaints on 14 February 2023.

Organisations going through the service will be assigned a dispute resolution specialist,
who will act as a single point of contact and offer practical support. The BBRS 
can make both financial and non-financial awards when a complaint is upheld.   

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The BBRS’s Historical Scheme covers banking complaints first registered in the period
from 1 December 2001 to 31 March 2019. Businesses may qualify for support if they
had turnover between £1 million and £6.5 million per annum at the time of their 
complaint, and their case has not already been settled, been subject to an independent
review, or gone to court. This includes businesses which have since closed, merged
or been sold.

The BBRS can also assess more recent unresolved complaints through its Contemporary
Scheme, which covers cases for the period from 1 April 2019 onwards: it is for businesses
with turnover up to £10m per annum; and total assets up to £7.5m; and which are 
not eligible to take their complaint to the Financial Ombudsman Service.

Paul Scully MP, Minister for Small Business, Consumers and Labour Markets, said:

> “It is important that organisations who have unresolved disputes with their bank
> check to see if they can receive BBRS support. Services like the BBRS play a vital
> role in ensuring SME and their owners, past and present, can access expert advice.
> The BBRS supports business to address unresolved banking complaints. This service
> is vital to the UK economy as we bounce back from this pandemic and look to the
> future.”

Dirk Paterson, Customer Director at the BBRS said: 

> “We want as many organisations as possible to have the opportunity to use the 
> BBRS’ service. This includes businesses, trusts, charities, friendly societies,
> and co-operative societies. It includes directors of businesses no longer operating.
> We urge them to see if they qualify for our help and, if so, to register. If they’re
> unsure, businesses can check online or contact us to find out more.”

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