# CRMs: books on fundraising CRMs and data

- Link: https://fundraising.co.uk/2021/01/29/crms-books-on-fundraising-crms-and-data/
- Published: 2021-01-29T10:57:20+00:00
- Author: Howard Lake

**This month’s CRM focus has featured a range of advice and information available
online. Now it’s time to share a list of books that give you advice and information
on choosing and using CRMs and on the related issues of data and supporter communications.**

 

As always with a list, we’re confident that we’ve missed out some really useful 
titles. Let us know in the comments below other books that would complement this
list.

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## Fundraising CRMs

 

### 102 More In-Depth Tips on How to Buy Fundraising Software & Charity CRM Systems

 

by Ivan Wainwright

 

2015

 

 

 

 

### The Complete Customer Relationship Management (CRM) Handbook

 

by Peter Flory

 

2013

 

 

 

 

## More general CRM books

 

### CRM for Dummies

 

by Lars Helgeson

 

2017

 

 

 

 

## Donors

 

 

 

### How to Love Your Donors

 

by Stephen Pidgeon

 

2015

 

Joe Saxton, Driver of Ideas, nfpSynergy says: “Stephen Pidgeon’s book is a high 
octane-fuelled read of the highest order. If reading this book doesn’t make you 
shout ‘Yes, yes, yes’ on one page and snort with outrage on the next, I will be 
very surprised.”

 

 

 

 

### Philanthropy Revolution: How to Inspire Donors, Build Relationships and Make a Difference

 

by Lisa Greer and Larissa Kostoff 

 

 

 

 

 

 

## Digital fundraising

 

 

 

> Lots of charity fundraising peers in Canada working on websites this year, I’m
> proud to know and have worked with [@brockwarner](https://twitter.com/brockwarner?ref_src=twsrc%5Etfw)
> on integrating gift planning for websites… pick up his book! [https://t.co/7Evm5N8F6Y](https://t.co/7Evm5N8F6Y)
> [pic.twitter.com/lX0kHslyE4](https://t.co/lX0kHslyE4)
> — Paul Nazareth (@UinvitedU) [January 15, 2021](https://twitter.com/UinvitedU/status/1350060996245803008?ref_src=twsrc%5Etfw)

 

 

 

## Fundraising data

 

### Data Protection: for voluntary organisations

 

by Paul Ticher

 

2021

 

 

### GDPR for Charitable Organisations

 

by Andrew Denley and Brian Hitchens

 

2020

 

 

 

 

 

 

### Data Feminism

 

by Catherine Dinazio and Lauren F Klein

 

2020

 

 

 

 

 

 

Search for these and other books on bookshop.org:

 

 * **[Donorbox announces over $2bn processed in donations, & plans for nonprofit CRM launch](https://fundraising.co.uk/2023/10/25/donorbox-announces-over-2bn-processed-in-donations-plans-for-nonprofit-crm-launch/)**(
   25 October 2023)
 * **[Free customisable CRM template for Welsh third sector organisations](https://fundraising.co.uk/2024/05/09/free-customisable-crm-template-for-welsh-third-sector-organisations/)**(
   9 May 2024)
 * **[Pennies announces partnership with Majestic, plus more sector agency & supplier news](https://fundraising.co.uk/2024/12/05/pennies-announces-partnership-with-majestic-plus-more-sector-agency-supplier-news/)**(
   5 December 2024)