# Guide launches to help charities take advantage of decision science

- Link: https://fundraising.co.uk/2020/05/21/guide-launches-to-help-charities-take-advantage-of-decision-science/
- Published: 2020-05-21T09:17:34+01:00
- Author: Melanie May

**A new guide has been released to help charities use decision science in their 
fundraising.**

[The MINDSPACE guide](https://decisionscience.org.uk/assets/uploads/2020/05/Mindspace-Helping-Supporters-Choose-Book.pdf)
is a ‘how to’ for using decision science techniques in cultural fundraising, but
the techniques can also be applied across other causes.

Developed by [the =mc](https://www.managementcentre.co.uk/) / Decision Science team,
it is co-authored by =mc Director Bernard Ross, Senior Partner Consultant Dana Segal,
and Marina Jones, interim Head of Membership and Fundraising Appeals at the Royal
Opera House.

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While decision science is being used by commercial organisations to help them design
and promote products and services, charities are also starting to use the science
to inform their fundraising, according to the =mc, and it has worked with MSF International,
UNICEF and trained up fundraisers at Oxford University in its principles.

 

> If you are looking to encourage [#supporters](https://twitter.com/hashtag/supporters?src=hash&ref_src=twsrc%5Etfw)
> or [#audiences](https://twitter.com/hashtag/audiences?src=hash&ref_src=twsrc%5Etfw)
> to make [#gifts](https://twitter.com/hashtag/gifts?src=hash&ref_src=twsrc%5Etfw)
> you need a [#decisionmaking](https://twitter.com/hashtag/decisionmaking?src=hash&ref_src=twsrc%5Etfw)
> strategy you also need a framework to help you design this. 
> Introducting MINDSPACE–
> Helping Supporters Choose: a new e-book that puts the science into cultural fundraising.
> [pic.twitter.com/bEKzuXq1n4](https://t.co/bEKzuXq1n4)
> — Dana Kohava Segal (@danaksegal) [May 7, 2020](https://twitter.com/danaksegal/status/1258435693661077504?ref_src=twsrc%5Etfw)

 

The guide explores the MINDSPACE model: a framework developed by the Government’s
Behavioural Science Unit (aka the Nudge Unit), and how charities can use this in
their fundraising.

It takes users through key decision science principles to help them identify drivers
that they can use to encourage their audience to take the action they desire.

These include looking at who people are most likely to be influenced by, and who
therefore is most appropriate to deliver the message, how to encourage the key audience
to take action, and how to encourage an audience to commit to donating.

The guide explains how to apply this knowledge to fundraising, along with real life
examples from arts charities as well as non-arts charities of results and learnings
gained using these techniques that can be applied to any cause.

The =mc developed the [60-page free download](https://decisionscience.org.uk/2020/05/07/using-the-mindspace-framework-to-help-supporters-make-positive-choices-free-download/)
in response to its work on decision science, which saw it collaborate with the National
Arts Fundraising School, Ogilvy Consulting and Arts Council England to set up some
experiments in order to build up evidence for the arts and cultural sector on how
it could benefit them. Working with 10 arts, cultural and heritage organisations
across the country ranging in discipline and size, from Birmingham Museums Group
to Royal Opera House to Bluecoat Liverpool to The Handlebards, experiments were 
run across legacy giving, campaigns, and on-site giving.

 * **[Publicly raised fundraising income fell £92 million for top 100 charities in 2018/19](https://fundraising.co.uk/2020/05/26/publicly-raised-fundraising-income-fell-92m-for-top-100-charities-in-2018-19/)**(
   26 May 2020)
 * **[Pandemic sees digital development accelerate in some areas but little progress in others](https://fundraising.co.uk/2020/07/15/pandemic-sees-digital-development-accelerate-some-areas-but-little-progress-others/)**(
   15 July 2020)
 * **[Time to move on from emergency funding say VCSE leaders](https://fundraising.co.uk/2020/08/17/time-to-move-on-from-emergency-funding-say-vcse-leaders/)**(
   17 August 2020)

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