# How to write fundraising handover notes

- Link: https://fundraising.co.uk/2020/02/07/how-to-write-fundraising-handover-notes/
- Published: 2020-02-07T13:20:12+00:00
- Author: John Green

**In the last month or two of a senior fundraising role one of the most important
tasks is to write handover notes for your successor. So, what’s different about 
writing fundraising handover notes than for any other job? Good fundraising is all
about relationships and the flip side of fundraising is communications. **

So, documenting the relationships and communicating these in a handover document
is critical for your successor, the charity and your reputation as a professional
and competent senior fundraiser.

You should bear in mind that writing good handover notes is quite a job; it’ll take
more time than you think. You’ll also need to put yourself in your successor’s shoes,
who may not know the sector your charity serves.

## Advertisement

 [⌊Posthub advert. You create the campaign. We'll handle the postal journey. Get started at post-hub.co.uk.⌉](https://fundraising.co.uk/ads/posthub-20261007-300x250/)

If you’ve been in post for some years you will have accumulated significant knowledge
of your sector and what types of fundraising works best for your charity. Your successor
may well be the proverbial ‘blank slate’, so the more you can explain the better.

 

## 5 tips for great fundraising handover notes

### Begin your handover notes before you need to!

Writing the ‘bones’ of your handover notes when you’ve no thought of your next role
is much easier, you can build them as you work with little effort, you’ll also capture
the detail better. That said, once you know you’re leaving begin them as soon as
possible as there can be a lot to capture and you’ll be trying to maintain the day
job as well.

### Think about the job structure and include plenty of detail

Some fundraising departments grow organically and there is often overlap between
roles and tasks, so your structure may be unique or unusual. Think about the best
structure for the notes, so your successor can easily see the processes within the
fundraising team. You can never include too much detail, not only on what you do,
but also why you do it and what you don’t do. Also include key contacts with their
email addresses so your successor can easily pick up and build on your network.

### Include links to key documents

Your successor will not only have to find their way around a new building and meet
a new team, they will also have to find their way around your electronic infrastructure.

Your handover notes should also include links to key documents and details of passwords
that may be required. You should also check that third party portals such Dropbox
are not linked to your personal email address. Reviewing your key documents will
also give you a chance to see what electronic and paper files are no longer necessary.
Spend time deleting redundant files, it’ll be faster for you to do this than your
successor, as you know the material.

 **SEE ALSO: [Your last 100 days as fundraising director – the plan](https://fundraising.co.uk/2020/01/23/your-last-100-days-as-fundraising-director-the-plan/)
by John Green (23 January 2020)**

### Consult your team on the final draft

Once you’ve a final draft, seek the input of your fundraising team. They’ll not 
only help you avoid jargon but will also have a greater understanding of their own
roles so will be able to correct or add further detail regarding their roles that
will be

valuable for your successor to understand. They will also be keen to ensure your
successor understands the value of the work as fully as possible, capturing this
in the notes will help misunderstandings with their new director.

### Timing is everything

Once the handover notes have been finalised, plan to finish ‘working’ one week before
you leave the office. This will give the team the chance to engage with the handover,
especially if your successor is not in situ. During this week you’ll be able to 
brief colleagues on the plan and be present for any problems that can be more quickly
resolved whilst you are still there.

In that last week chase up any outstanding invoices that need to be paid, this will
be relatively easy for you, but cold be an inconvenient annoyance for your successor
in their first days.

Lastly, something that won’t be in the handover notes, on the last day phone offsite
colleagues to **thank them personally** and make sure you celebrate in some way 
with the office team, much of your success will have been impossible without them.

 

![John Green](https://wfay6x.infiniteuploads.cloud/2020/02/john-green-2020.jpg)

**_[John Green](https://twitter.com/johngreenn) _**

_Director of Development_

_Stella Maris (Apostleship of the Sea)_

_February 2020_

![Loading](https://fundraising.co.uk/wp-content/plugins/page-views-count/ajax-loader-
2x.gif)
