# CharityCheckout drops platform fee to 0% for charities - Link: https://fundraising.co.uk/2019/11/19/charitycheckout-drops-platform-fee-to-0-for-charities/ - Published: 2019-11-19T12:47:12+00:00 - Author: Howard Lake **Fundraising platform and branded fundraising technology provider CharityCheckout has removed its 5% platform fee on donations. It is now asking donors if they wish to make an additional voluntary contribution to support the site’s function.** The decision to remove fees follows research by CharityCheckout into market trends and a survey of 1,448 of its charity clients in June to identify how they felt about platform fees. The results revealed support for a range of fee models with the most popular being a voluntary contribution approach.  [CharityCheckout](https://www.charitycheckout.co.uk/)’s founder and CEO Chester Mojay-Sinclare said that the change “will result in huge savings for our charity clients.” ## Advertisement Of the voluntary contributions, he added: “These funds will enable us to continuously improve and innovate, ensuring that donors enjoy a positive giving experience and our charities see the benefit of superior fundraising technology.” CharityCheckout supports charities in raising over £25 million each year and provides online fundraising products to over 4,000 organisations.   ![CharityCheckout donation screen on a laptop](https://wfay6x.infiniteuploads.cloud/ 2019/11/charity-checkout-donation-screen-1024x465.png) Cost savings for many charities using CharityCheckout ## Savings of £25,000 for one charity Simon Franklin, Operations Manager of charity Dig Deep, which uses CharityCheckout for online fundraising said: “Saving 5% on every donation is very important to Dig Deep. We anticipate annual savings of £25,000 which will contribute significantly to improving access to clean water and sanitation in rural Kenya.”   ## The Big Give Christmas Challenge CharityCheckout partner The Big Give is also dropping the platform fee for its [Christmas Challenge 2019](https://fundraising.co.uk/2019/11/05/largest-christmas-challenge-from-the-big-give-aims-for-14m/). This is expected to result in expected savings of **around £150,000** for almost 600 participating charities over the course of this year’s campaign, which runs from 3rd – 10th December.   ## Various charging models ![Not all charities want 0% fees - quote from Chester Mojay-Sinclare](https://wfay6x. infiniteuploads.cloud/2019/11/quote-zero-fee-chester-mojay-sinclare-1024x512.png) Not all charities want a zero per cent fee. Indeed, 35% of those surveyed said that they would still prefer to pay a 5% platform fee. CharityCheckout’s charity-branded technology is customised to each charity’s preferences, and now allows the charity to choose their preferred fee model. As with other fundraising platforms, payment processing fees still apply. Mojay-Sinclare explained the need to offer choice to charities, saying: “Our mission is to empower charities with relationship-driven technology bringing them closer to their supporters. We recognise that it’s not a case of one-size-fits-all for charities who need to engage with their supporters on their own terms. That is why we have decided to offer clients a choice of fee models. We recognise that while the voluntary contribution model is the preferred approach for the sector, it’s not the first choice for every charity.”   * **[JustGiving ends platform fees for UK charities](https://fundraising.co.uk/2019/03/26/justgiving-ends-platform-fees-for-uk-charities/)( 26 March 2019)** * **[A round-up of low-cost or no-cost fundraising platforms](https://fundraising.co.uk/2018/02/09/round-up-low-cost-no-cost-fundraising-platforms/)( 9 February 2018)** * **[GoFundMe scraps platform fees for UK charities](https://fundraising.co.uk/2018/01/17/gofundme-scraps-platform-fees-uk/)( 17 January 2018)** ![Loading](https://fundraising.co.uk/wp-content/plugins/page-views-count/ajax-loader- 2x.gif)