# Lessons for a brighter legacy future

- Link: https://fundraising.co.uk/2019/09/13/lessons-for-a-brighter-legacy-future/
- Published: 2019-09-13T07:49:24+01:00
- Author: Howard Lake

**As we near the end of the tenth Remember A Charity Week, Stephen George, looks
at what lessons we can take and what this means for the future of legacy giving.**

The most important truth I’ve learnt in legacies, is to accept that it’s a long 
game, but recognise that what you do today really will make the difference tomorrow.

From my first legacy role at the NSPCC to Chairing [Remember A Charity](https://www.rememberacharity.org.uk)(
from 2006 to 2010) and now observing so many campaigns across the world, it’s clear
that the sector has really embraced legacies and so too have the public. The vision
for the first Remember A Charity Week was to build awareness of legacy giving and
demonstrate impact, leading to behaviour change.

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Looking back, we can see what levers we pulled, what worked and what was less effective.
So what does the future look like for legacies?

I know the economy may collapse, house prices may plummet, asteroids may land. (
We can’t do much on that front.) But if we think about legacy growth and potential,
ultimately the future is bright. There is plenty we have learnt and much more to
do. What lessons should we be taking from the past decade and how might this influence
our legacy programmes?

## Take action and be bold: ask

Firstly, in the next 30 years we are going to see the biggest transfer of wealth
from one generation to another. This unprecedented opportunity is driven by a powerful
combination of factors: people are living longer and there are many more of them;
there is increased wealth and; technology is making it easier to reach and engage
people. That in itself is a very nice strategic place to be, but we cannot be afraid
to step forward and take action or the moment will pass us by. For some charities,
this remains a tough nut to crack. Legacies can be a huge prize so be sure to lean
in and talk legacies with your supporters.

## Understand what your supporters want

We have developed a way to ‘market’ legacy giving that is often at odds with understood
supporter behaviours and preferences. Donors generally don’t like our demands to“
tell us” that we are in their Will. Our methods of measurement satisfy internal 
and old-fashioned views rather than reflecting the reality of how a donor feels 
and behaves. Quite simply, they take a long time to think about legacy giving, and
to act. And they are often reluctant to tell us when they do. So the future needs
to be more about influence, driving consideration and action.

Ultimately, people give to people. So legacies will need a new generation of emotionally
intelligent, supporter-led, personalities to make it happen. We need to be more 
strategic, human-centred, insightful or we will drive people away rather than encourage
them to listen, open up and act.

 

![Margaret Mountford and supporters of Remember a Charity](https://wfay6x.infiniteuploads.
cloud/2019/08/remember-a-charity-margaret-mountford-1024x737.jpg)

_Margaret Mountford, aide on BBC’s The Apprentice, and a former lawyer, front row,
centre, launches ‘Forget Me Knot week’, a campaign raising the awareness of the 
importance of leaving gifts to charities in wills, at Lincoln’s inn Fields, London.
PRESS ASSOCIATION Photo. Picture date: Wednesday September 9, 2009. Photo credit:
Anthony Upton/PA Wire_

## Get your charity fully behind your legacy programme

The next phase of legacy growth requires us to challenge and evidence the largely
held view that legacies simply happen and ‘just come in’. We need a future where
cause and effect are understood. Find that and we will open the door to investment,
but this means that we need buy-in from across the organisation.

Our lessons of the past 10 years tell us that leadership and culture are two of 
the biggest and most powerful factors in making legacies happen. Poor leadership
blocks and stagnates. Good leadership aspires, inspires and invests. We need fundraising
leaders who understand, and are willing to integrate and champion legacies.

## Be willing to work together to grow the market

The sector’s learning and focus on behavioural change through Remember A Charity
has been revolutionary. It allows us all to work together and make an impact, it
drives our collective campaigns and it paves the way for low cost but powerful legacy
strategies for small charities. A single gift can transform a small charity, and
every cause can benefit. There is no charity anywhere that is not able to get a 
legacy gift. Donors will seek out trust, relationship and impact.

Small or niche charities are well placed to deliver in these respects, while big
charities can innovate and test and scale. Together the landscape can truly change.

## Don’t stand still: Innovate

We can already see a huge shift to digital, but there’s so much more to come. Over
the next few years, we will see a surge in creative and innovative ways to connect,
ranging from new social media platforms to AI driven campaigns, TV to sponsorship
and corporate partnerships.

Collating resources through initiatives like Remember A Charity can give us the 
tools we need to develop faster, to share best practice and test new messaging and
channels. The world of legacies cannot stand still and we will need to continue 
to come up with new ways to engage supporters and convey the importance of legacy
giving.

[Lessons from the last 10 years](https://fundraising.co.uk/2019/08/30/celebrating-ten-years-of-remember-a-charity-week/)
show that bold, brave and innovative solutions driven by insight and tested and 
scaled can cut through. There are too many who are still frightened of legacies,
unable to engage, measuring the wrong things and stuck. We have enough evidence 
and learning now to unlock that and take a huge leap. Be brave, lead, connect, invest
and the next

10 years look very bright indeed.

 

## About Stephen George

![Stephen George](https://wfay6x.infiniteuploads.cloud/2019/09/stephen-george-201909.
jpg)

_**[Stephen George](https://stephenwgeorge.com)** is a fundraising and leadership
coach &amp; consultant, with over 30 years fundraising experience working with organisations
such as NSPCC, UNICEF, RNIB, Action on Hearing Loss, Maggie’s and Scope. He is an
international speaker, writer, trainer and podcaster. He is currently working on
global legacies strategies for international NGOs and is a former Chair of Remember
A Charity, and former Vice Chair of the Institute of Fundraising. He is also a trustee
at a national UK children’s charity._

_You can [follow Stephen on Twitter](http://www.twitter.com/stevgeorg)._

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