# BT MyDonate: reactions & rival platform offers - Link: https://fundraising.co.uk/2019/01/21/bt-mydonate-reactions-rival-platform-offers/ - Published: 2019-01-21T21:50:35+00:00 - Author: Melanie May **Monday’s news of BT MyDonate’s closure was met by disappointment from throughout the sector, as well as offers of support from rival online fundraising platforms. Here’s a round up of some of the reactions.** Charities, sector bodies and individuals all expressed their sadness that commission- free fundraising platform BT MyDonate is to [close at the end of June](https://fundraising.co.uk/2019/01/21/bt-mydonate-close-june/). Extra admin, extra fees, and a reduction in the free / low-cost solutions available have all been cited as issues for those looking for a replacement as well as for smaller charities in general. > Terrible news for 1000s of small [#charities](https://twitter.com/hashtag/charities?src=hash&ref_src=twsrc%5Etfw) > that [#BTMyDonate](https://twitter.com/hashtag/BTMyDonate?src=hash&ref_src=twsrc%5Etfw) > is closing. [#VirginMoneyGiving](https://twitter.com/hashtag/VirginMoneyGiving?src=hash&ref_src=twsrc%5Etfw) > would've taken £1,819 from our state school in commission last year + £180 Charity > listing fee. [#JustGiving](https://twitter.com/hashtag/JustGiving?src=hash&ref_src=twsrc%5Etfw) > a scandalous £2,637 + £468!!! [#mydonate](https://twitter.com/hashtag/mydonate?src=hash&ref_src=twsrc%5Etfw) > [#BT](https://twitter.com/hashtag/BT?src=hash&ref_src=twsrc%5Etfw) [#BTplc](https://twitter.com/hashtag/BTplc?src=hash&ref_src=twsrc%5Etfw) > > ## Advertisement > > [⌊Posthub advert. You create the campaign. We'll handle the postal journey. Get started at post-hub.co.uk.⌉](https://fundraising.co.uk/ads/posthub-20261007-300x250/) > — giles (@gilesdeards) [January 21, 2019](https://twitter.com/gilesdeards/status/1087307017927229440?ref_src=twsrc%5Etfw) > We are sad to hear that [#BTMyDonate](https://twitter.com/hashtag/BTMyDonate?src=hash&ref_src=twsrc%5Etfw) > is closing. > Online giving platforms provide a vital service to all the hardworking > charities. We’d like to let all the amazing charities know that [@MuslimGivingUK](https://twitter.com/MuslimGivingUK?ref_src=twsrc%5Etfw) > is here to help you. > — MuslimGiving (@MuslimGiving) [January 21, 2019](https://twitter.com/MuslimGiving/status/1087447036763557889?ref_src=twsrc%5Etfw) > Really disappointing news – BTMyDonate is closing down. With the loss of JustTextGiving > as well, there's a reduction in the availability of 'free'/lowcost fundraising > solutions for very small groups. [https://t.co/sH2CPHPSWS](https://t.co/sH2CPHPSWS) > — Mike Wild (@MikeWildMacc) [January 21, 2019](https://twitter.com/MikeWildMacc/status/1087330397678174212?ref_src=twsrc%5Etfw) > For the smaller microcharities, [#BTMyDonate](https://twitter.com/hashtag/BTMyDonate?src=hash&ref_src=twsrc%5Etfw) > meant more than commission-free fundraising. It welcomed those too small for Charity > Commission registration or not yet Gift Aid registered – a service rivals don't > offer [#smallbutvital](https://twitter.com/hashtag/smallbutvital?src=hash&ref_src=twsrc%5Etfw) > [https://t.co/1PEjbGDcA0](https://t.co/1PEjbGDcA0) [@sccoalition](https://twitter.com/sccoalition?ref_src=twsrc%5Etfw) > [@andy_hillier](https://twitter.com/andy_hillier?ref_src=twsrc%5Etfw) > — Nicola Miller (@iamnicolamiller) [January 21, 2019](https://twitter.com/iamnicolamiller/status/1087390847874859008?ref_src=twsrc%5Etfw) > The closure of [@BTGroup](https://twitter.com/BTGroup?ref_src=twsrc%5Etfw) [#BTMyDonate](https://twitter.com/hashtag/BTMyDonate?src=hash&ref_src=twsrc%5Etfw) > is a disaster for small organisations. Other platforms cost more or had higher > fees and in our *unscientific* research MyDonate always came out as the best site. > This will mean so much work for [#smallcharities](https://twitter.com/hashtag/smallcharities?src=hash&ref_src=twsrc%5Etfw) > [@NCVO](https://twitter.com/NCVO?ref_src=twsrc%5Etfw) [@NAVCA](https://twitter.com/NAVCA?ref_src=twsrc%5Etfw) > [@sccoalition](https://twitter.com/sccoalition?ref_src=twsrc%5Etfw) [@ACEVO](https://twitter.com/ACEVO?ref_src=twsrc%5Etfw) > — CCVS #NeverMoreNeeded (@CambridgeCVS) [January 21, 2019](https://twitter.com/CambridgeCVS/status/1087406221534130182?ref_src=twsrc%5Etfw) > As if being a small charity wasn’t hard enough, [@bt_uk](https://twitter.com/bt_uk?ref_src=twsrc%5Etfw) > [#BTMyDonate](https://twitter.com/hashtag/BTMyDonate?src=hash&ref_src=twsrc%5Etfw) > is closing down. Not only will we need to now pay fees to a new platform provider, > we’ll need to spend valuable time on extra admin. [#disappointed](https://twitter.com/hashtag/disappointed?src=hash&ref_src=twsrc%5Etfw) > — QPCS PTFA (@QPCS_PTFA) [January 21, 2019](https://twitter.com/QPCS_PTFA/status/1087332789471580161?ref_src=twsrc%5Etfw) https://twitter.com/sccoalition/status/1087379286443655169   However, not everyone was sorry to hear the news:   > How about this good news to cheer event managers up on [#BlueMonday](https://twitter.com/hashtag/BlueMonday?src=hash&ref_src=twsrc%5Etfw) > > No more BTMyDonate to give supporters a rubbish service that they think is the > best because it's cheapest.Today is a good day!@JamesWEvents [https://t.co/ucAWChYBo8](https://t.co/ucAWChYBo8) > — Russell Benson (@russellbenson) [January 21, 2019](https://twitter.com/russellbenson/status/1087294944010752000?ref_src=twsrc%5Etfw)   Other fundraising platforms have been quick to offer their support and services to BT MyDonate customers however: Virgin Money Giving was the first with its offer of [a fee waiver](https://uk.virginmoneygiving.com/giving/btmydonate/) until 30 April. JustGiving is offering a [free three-month trial](https://www.justgiving.com/for-charities/heretohelp) to BT MyDonate customers, while Localgiving is offering a free annual membership to current BT MyDonate customers. Localgiving’s offer is open to all BT MyDonate customers who fit their eligibility criteria until 31^( )July 2019. BT MyDonate customers can [sign up to Localgiving](http://join.localgiving.org/BT2019) using the Promotion Code ‘BT2019’. Chris Dormer, Managing Director of Localgiving said: > “We haven’t been planning for this news – just like the thousands of charities > affected. However, as an independent, non-profit organisation with a mission to > support local charities and community groups we knew that we had to do something– > we believe our range of services can > make a significant difference to charities.” [Beacon](https://www.beaconcrm.co.uk/bt-mydonate-alternative) is also offering itself as an alternative, promising to import data from BT MyDonate in minutes and help charities switch to taking donations through its online forms. https://twitter.com/beacon_crm/status/1087382827493150723 * **[Digital teams lack sufficient input in charity tech choices](https://fundraising.co.uk/2016/01/14/digital-teams-lack-sufficient-input-charity-tech-choices/)**( 14 January 2016) * **[Former England Rugby Captain takes on Nine Hour Challenge](https://fundraising.co.uk/2016/03/11/former-england-rugby-captain-takes-nine-hour-challenge/)**( 11 March 2016) * **[Stand Up to Cancer announces BT as lead sponsor](https://fundraising.co.uk/2016/09/27/stand-cancer-announces-bt-lead-sponsor/)**( 27 September 2016) ![Loading](https://fundraising.co.uk/wp-content/plugins/page-views-count/ajax-loader- 2x.gif)