# FPS: Almost 4,000 people made 11,890 requests in 2017/18

- Link: https://fundraising.co.uk/2019/01/16/fps-almost-4000-people-made-11890-requests-2017-18/
- Published: 2019-01-16T08:00:15+00:00
- Author: Melanie May

**Almost 4,000 people made requests through the FPS to end contact with charities
between November 2017 and October 2018, figures from the Fundraising Regulator have
shown.**

This is the first time that figures for a whole year have been available for the
[Fundraising Preference Service](https://www.fundraisingpreference.org.uk/). In 
total, the [Fundraising Regulator](https://www.fundraisingregulator.org.uk/)‘s figures
reveal that 3,847 people requested to end contact with charities 11,890 times, with
23% of FPS requests made on behalf of other people.

Overall, 988 charities have received at least one FPS request to stop contacting
people.

## Advertisement

 

> How many requests to stop communication from charities did the Fundraising Preference
> Service receive in 2017-18? Find out more on our website: [https://t.co/EiqZZOLnLb](https://t.co/EiqZZOLnLb)
> [pic.twitter.com/RDlBPNjL33](https://t.co/RDlBPNjL33)
> — FundraisingRegulator (@FundrRegulator) [January 15, 2019](https://twitter.com/FundrRegulator/status/1085115663973339136?ref_src=twsrc%5Etfw)

 

Ten people have used the Fundraising Preference Service to end contact with over
50 charities. On average however, a person ends contact with three charities through
the FPS.

80% of people who make a request choose to opt out from all channels of communication.
12% choose to stop just post, 5% phone, 2% text and 1% email.

The figures also show where in the UK requests come from, as people can tell the
FPS their postcode when they contact it. Greater London saw the most requests made,
followed by Surrey, Essex, Kent and Lancashire.

 

> The Fundraising Preference Service affects all charities in England, Wales and
> Northern Ireland. If someone uses the service to stop communication from your 
> charity, you must know what to do: [https://t.co/YF62PENh0E](https://t.co/YF62PENh0E)
> [pic.twitter.com/jDqhUfwI4x](https://t.co/jDqhUfwI4x)
> — FundraisingRegulator (@FundrRegulator) [January 10, 2019](https://twitter.com/FundrRegulator/status/1083350292849221632?ref_src=twsrc%5Etfw)

 * **[Regulator names charities failing to access FPS stop requests](https://fundraising.co.uk/2019/09/06/regulator-names-charities-failing-to-access-fps-stop-requests/)**(
   6 September 2019)
 * **[One more month to respond to Fundraising Preference Service review](https://fundraising.co.uk/2020/02/24/one-more-month-to-respond-to-fundraising-preference-service-review/)**(
   24 February 2020)
 * **[FPS an important service for small & declining number of users, evaluation concludes](https://fundraising.co.uk/2020/11/16/fps-an-important-service-for-small-declining-number-of-users-evaluation-concludes/)**(
   16 November 2020)

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