# Should charities be colour-blind?

- Link: https://fundraising.co.uk/2018/03/13/charities-colour-blind/
- Published: 2018-03-13T13:56:38+00:00
- Author: Howard Lake

**Since it was declared illegal to discriminate on the basis of race, colour or 
religion, social attitudes have been transformed.  People consider it a badge of
honour to be seen as “colour-blind”.  Political correctness and moral decency demand
we treat each other as though we were all the same, which of course in many respects
we are.  But not yet in every respect.**

For example, we concede that minorities differ somewhat in terms of the food they
eat, the places they travel to, the media and entertainment that they enjoy, the
skin preparations, hair products and clothing they use to enhance their beauty to
establish their identities. 

That they also support different charities is not as widely appreciated in the fundraising
sector as one might expect.  In neighbourhoods with the highest concentrations of
minority populations people are consistently most likely to give to charities supporting
human rights, homelessness and Aids.  Many also give to disaster relief, third world
and religious charities.  Charities which such communities are least likely to support
are those involved in cancer research and the welfare of pets and birds.

## Advertisement

In our opinion there are a number of different directions from which fundraisers
should consider their level of engagement with members of minority populations. 
The aspect of engagement that particularly exercised Prostate Cancer UK is that 
[prostate cancer is disproportionately experienced by members of a very specific genetic group](https://www.theguardian.com/society/2015/jul/30/prostate-cancer-twice-likely-kill-black-men-white-men-study),
Black African and African Caribbean men, (who are at increased risk from the age
of 45, five years before their white counterparts), and that it wanted to target
its efforts at neighbourhoods with large Black African and African Caribbean populations.
That which might be more important to a third world charity is the degree to which
it engages emigrants from particular third world countries who now live in Britain.

 

## Different types of involvement

How donors engage can also vary by origins. At Amnesty International, which benefits
disproportionately from the generosity of donors from the Jewish community, these
donors tend to make a single, large annual payment but are otherwise inactive.  
By contrast meetings of the charity’s local groups tend to attract younger supporters
from communities whose forebears come from countries with a long history of human
rights abuse.  The value of these meetings to this group is that they can provide
a forum for meeting others with first-hand experience with whom they can exchange
in political debate, discuss particular abuses and organise particular campaigns.
Information on which groups support the charity in which ways can help Amnesty tailor
its offering to everyone’s needs.

 

## Fundraising is no picnic, unless…

Last year, walking upstream along the Thames from Henley-on-Thames, I was struck
by how many extended family groups were barbecuing on the extensive grass meadows
beside the river.  Almost all of them were South Asian.  

Returning home, I read how [the National Trust were much exercised by the lack of diversity among visitors](https://www.theguardian.com/uk-news/2016/nov/13/challenge-provide-everyone-national-trust-under-fire-heritage-thorneythwaite)
to their properties.  Setting aside a dedicated area of meadow for use by extended
families’ barbecues might be a more effective way of redressing that imbalance than
featuring black history events or adapting merchandise to cater for minorities’ 
tastes.  Such a strategy is unlikely to emerge in the absence of detailed information
on the leisure patterns of different minority groups.

[Sathnam Sanghera](http://www.sathnam.com/countryside-racist/) has movingly written
about how he took his mother, who grew up in a farming village in the Punjab, to
visit the countryside.  She had no previous experience of visiting a National Trust
property and has no idea how it was expected that she should enjoy the qualities
of the British countryside.  She cannot be alone.

 

## Cast a glance at donors

Where once the programmes at the National Theatre listed only the cast, now they
list the names of staff and donors also.  Passing these names through the Origins
software package (which uses personal and family names to classify people according
to the culture of their forebears) it was striking how frequently members of the
Jewish community appeared among the list of donors.  Examining the donor lists of
other arts venues show a similarly high patronage of the arts by Britain’s Jewish
community.  Though smaller in size, the Armenian community is also disproportionately
represented among these donor lists.

Another emerging requirement for ethnicity data arises from the increased practice
of central government to fund charities to develop operational programmes. Here 
information about the ethnic make-up of donors, members, volunteers, visitors and
recipients can play an important role in justifying proposals involving public subsidy–
or perhaps the absence of diversity information can easily lead to a bid being overlooked.
Chief Executives may feel obliged to include increased diversity as one of their
strategic objectives.  But establishing the actual level of diversity, or whether
policies have had an impact, has been more difficult since historically the chief
source of this information has been the survey questionnaire.

 

## When white is grey

Asking people to indicate what ethnic group they belong to is intrusive and can 
appear irrelevant. Indeed, what group people claim they belong to is not independent
of the context in which the question is asked and is not particularly helpful in
understanding engagement rates.  

Recent respondents to a survey by a London arts venue revealed that most people 
whose forebears originate from Iran and Turkey self-classify themselves as white,
as no doubt do Albanians, Poles and Lithuanians.  Today it is not unlikely that 
members of recent wave of white immigrants will prove as difficult to engage with
as second or third generation descendants of English speaking immigrants from the
West Indies.

 

## Name your target audience

Name recognition software thus becomes the most accurate and granular method of 
comparing the cultural background of supporters on a fundraiser’s file with that
of the UK population.  The fact that the distribution of these names is known for
every postcode in the country, based on adults living there in 2017, makes it a 
much more reliable basis for the targeting of geographic campaigns compared with
the relatively crude categories collected by the 2011 census.

The [Olive Cooke scandal](https://www.theguardian.com/society/2016/jan/20/poppy-seller-who-killed-herself-got-up-to-3000-charity-mailings-a-year)
of two years ago still has significant implications for the Charity industry’s use
of personal data. However, having a deeper understanding of the makeup of donors
can only demonstrate a commitment to responsible marketing. After all, in order 
to properly serve a community, you need to know about them.

 

![Professor Richard Webber](https://wfay6x.infiniteuploads.cloud/2018/03/professor-
richard-webber.jpg)

_Professor Richard Webber_

_**Professor Richard Webber** is the originator of the postcode classification systems
Acorn and Mosaic and is a former Director of Experian.  He is a visiting professor
at the University of Newcastle and a fellow of the Market Research Society and the
Institute of Direct Marketing. _

_Most recently he has created Origins a segmentation system which classifies consumers
according to the part of the world from which their forebears are most likely to
have originated. He is Director at [Webber Phillips Ltd](http://www.originsinfo.eu)._

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