# GCHQ advises charities on defence against cyber attacks

- Link: https://fundraising.co.uk/2018/03/02/gchq-advises-charities-on-defence-against-cyber-attacks/
- Published: 2018-03-02T10:56:24+00:00
- Author: Howard Lake

**The National Cyber Security Centre, part of GCHQ, has published advice for charities
on how they can protect themselves against cyber attacks such as fraud and extortion.
It is based on a threat assessment on the sector.**

This is the first threat assessment that the NCSC has carried out for the sector.
It reveals how charities’ funds, supporter details and information on beneficiaries“
is being targeted” according to the NCSC.

Not surprisingly, financial gain is a leading motivation for online criminals to
target charities. A successful attack can have devastating consequences for a small
charity in particular to continue delivering its services. For example, one UK charity
lost £13,000 after its CEO’s emails were hacked to send a fraudulent message instructing
their financial manager to release the funds.

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The scale of cyber-attacks against charities is not clear, according to the assessment,
due in part to under-reporting.

## Why target charities?

Charities have been targeted by online criminals for many years. From the early 
days of digital payments, credit card thieves would often test out card payments
first on a charity donation site, on the assumption that their security or fraud-
prevention set-up were less sophisticated than those of commercial retailers.

Charities’ names have been used many times in phishing emails: while the charity
won’t lose financially on such occasions it’s reputation can be tarnished by such
attempts to impersonate a charity via e.g. a similar sounding email address to that
of the charity.

Malware including ransomware is another common cybercrime tool, which can lead to
blackmail until a payment is made.

Smaller charities in particular no doubt make a tempting target. Their investment
in IT and training might be limited, and a culture of openness could make them vulnerable
to fraud or extortion through data theft. Datasets containing personal details and
financial information are attractive to criminals.

**Alison Whitney**, Director for Engagement at the NCSC, said: “Cyber attacks can
be devastating both financially and reputationally, but many charities may not realise
how vulnerable they are to the threat. That’s why we have created these quick and
easy steps that will help charities protect themselves to protect their data, assets,
and reputation.”

## About the NCSC

The [NCSC](http://ncsc.gov.uk) provides a single, central body for cyber security
at a national level and is the UK’s technical authority on cyber. It manages national
cyber security incidents, carries out real-time threat analysis and provides tailored
sectoral advice. GCHQ is the parent body for the Centre, meaning that it can draw
on the organisation’s world-class skills and sensitive capabilities.

## Who might target charities?

Cyber criminals with a financial motive are by far the largest cyber threat to charities
according to the threat assessment. However, they are not the only people or groups
who might target charities online.

### Insiders

An insider, such as a current or recent staff member of volunteer, can exploit their
legitimate access to an organisation’s assets for unauthorised purposes. They can
pass their credentials to other attackers or act against the charity themselves 
by, for example, stealing data.

### Suppliers and third parties

Charities can face indirect attacks via suppliers and third parties. IT partners
who run, maintain or secure a charity’s IT and data might be compromised, leading
to fraud or extortion of the charity. Fundraising or marketing companies who handle
charities’ donor data might be targeted, again with the same aim of misusing the
personal data.

Sometimes UK-based charity systems can be accessed by penetrating a weaker link 
in the system, such as overseas arms, partners or projects in countries where the
security set-up might be less stringent than in the UK.

### Nation states

Some states will target charities or NGOs whom they mistrust or who work with local
partner organisations that carry out work that the state’s leaders object to. Others
might see UK NGOs as an arm of UK domestic or foreign policy and treat them accordingly.

### Hacktivists

The NCSC does not consider the charity sector as a priority target for hacktivists–
those pursuing personal or political agendas in supporting social or political change.
Nevertheless, DDoS attacks can be used to disrupt websites, and some charity websites
have been defaced by opponents or critics.

 

Helen Stephenson, Chief Executive of the Charity Commission for England and Wales,
said: “The threat assessment confirms what we often see in our casework – unfortunately
charities are not immune to fraud and cyber-crime, and there are factors that can
sometimes increase their vulnerability such as a lack of digital expertise, limited
resources and culture of trust.

“We fully endorse the National Cyber Security Centre’s guide on cyber security for
charities. This will be a valuable resource to help charities protect their work,
beneficiaries, funds and reputations from harm and we encourage charities of all
sizes to make use of it.”

 

## Five step guide for small charities

In addition to the assessment, the NCSC has published the [Small Charity Guide](https://www.ncsc.gov.uk/guidance/cyber-security-small-charity-guide-pdf-download)
to outline easy and low-cost steps to protect from attacks. It includes advice that
is particularly useful for small organisations on five areas.

**1. Backing up your data**

Five things to consider when backing up your data

**2. Protecting your organisation from malware**

Free and easy-to-implement tips that can help prevent malware damaging your organisation

**3. Keeping your smartphones (and tablets) safe**

Quick tips that can help keep your mobile devices (and the information stored on
them) secure

**4. Using passwords to protect your data**

Five things to keep in mind when using passwords

**5. Avoiding phishing attacks**

Steps to help you identify the most common phishing attacks

 

**Mandy Johnson**, CEO of the Small Charities Coalition, said: “The Small Charities
Coalition welcomes this initiative by the National Cyber Security Centre. As a Coalition
we are proactively encouraging small charities to make more use of digital technology,
so the timing of this guidance is especially helpful.”

 

[⌊NCSC cyber security guide for charities (C) 2018 National Cyber Security Centre⌉⌊
NCSC cyber security guide for charities (C) 2018 National Cyber Security Centre⌉[

_Small charity guide (c) 2018 Crown copyright. [View larger version](https://wfay6x.infiniteuploads.cloud/2018/03/ncsc-charities-guide.png)._

 

## What should charities do?

If you believe that you or your charity has been the victim of online fraud, scams
or extortion, the NCSC recommends you report it to [Action Fraud](https://www.actionfraud.police.uk/),
the UK’s national fraud and cyber crime reporting centre, and as a series incident
to the [Charity Commission](https://fundraising.co.uk/2018/03/02/gchq-advises-charities-on-defence-against-cyber-attacks/RS*@***********************ov.uk).

It also encourages them to join its free Cyber Information Sharing Platform (CiSP)
to exchange threat information in a secure and confidential environment.

You can download the NCSC’s:

 * [threat assessment report for the charity sector](https://www.ncsc.gov.uk/guidance/cyber-threat-assessment-uk-charity-sector)
 * [Small Charity Guide](https://www.ncsc.gov.uk/guidance/cyber-security-small-charity-guide-pdf-download)
 * [Cyber Aware Perceptions Gap Report](https://www.gov.uk/government/publications/cyber-aware-perception-gap-report)

 * **[Why UK charities can no longer afford to ignore growing phishing epidemic](https://fundraising.co.uk/2019/09/26/why-uk-charities-can-no-longer-afford-to-ignore-growing-phishing-epidemic/)**(
   26 September 2019)
 * **[DMARC adoption by .org email domains double in a year but majority still unprotected](https://fundraising.co.uk/2024/05/20/dmarc-adoption-by-org-email-domains-double-in-a-year-but-majority-still-unprotected/)**(
   20 May 2024)
 * **[RNIB installs system to ensure payment security with home-based telephone fundraisers](https://fundraising.co.uk/2018/01/25/rnib-installs-system-ensure-payment-security-home-based-telephone-fundraisers/)**(
   25 January 2018)

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