# New rulebook for private site fundraisers introduced by Fundraising Regulator

- Link: https://fundraising.co.uk/2017/08/10/new-rulebook-private-site-fundraisers-introduced-fundraising-regulator/
- Published: 2017-08-10T08:30:27+01:00
- Author: Melanie May

**The Fundraising Regulator has introduced a new rulebook for private site fundraising
as part of wider changes to standards for face to face fundraisers.**

The [rulebook](https://www.fundraisingregulator.org.uk/wp-content/uploads/2016/06/FR-Rulebook-Private-Site.pdf)
follows a review of the standards for face-to-face fundraising carried out by the
[Fundraising Regulator](https://www.fundraisingregulator.org.uk/) in collaboration
with the [Institute of Fundraising](http://www.institute-of-fundraising.org.uk/).
The review found that, while the street fundraising rulebook covers high streets,
there was a need for a rulebook that covers privately owned sites, such as shopping
centres, supermarkets and shop porches.

The new rulebook focuses on site-specific standards which apply to fundraisers working
in local areas. This includes:

## Advertisement

 * Avoiding behaviours that could cause members of the public to become startled
   or anxious, or bring the charity represented into disrepute.
 * Ensuring that potential donors are able to make a fully informed decision to 
   donate and that all information provided is clear and accurate.
 * Positioning fundraising teams to avoid obstructing pedestrians and disrupting
   businesses.
 * Being clearly identifiable as a fundraiser, wearing an identification badge and,
   where appropriate, charity branded clothing.

Suzanne McCarthy, Chair Standards Committee, Fundraising Regulator, said:

> “The new private site rulebook, developed in consultation with fundraisers, is
> designed to ensure that there is a clear and consistent set of standards across
> all face-to face-fundraising, regardless of whether it takes place in public or
> in privately owned spaces. We look forward to continuing our work with fundraisers
> and thank them for their support.”

**Rulebooks for street & door-to-door fundraisers updated**

[The existing rulebooks for street and door-to-door fundraisers](https://www.fundraisingregulator.org.uk/code-of-fundraising-practice/rulebooks-for-face-to-face-fundraising/)
have also been updated to strengthen the links between the rulebooks and the Code
of Fundraising Practice. The revised versions distinguish between the Fundraising
Regulator’s public-facing role and the operational compliance role carried out by
the Institute of Fundraising (IoF) with its members, clarifying that the Fundraising
Regulator will deal with public concerns through its standard complaints procedure.

The revised rulebooks also reference compliance arrangements between the Institute
of Fundraising and its members such as its site management diaries, site management
agreements with local authorities and penalty points system. The rules relating 
to these arrangements will be relocated to the Institute of Fundraising website.

Stephen Service, Policy Manager, Fundraising Regulator, said:

> “The Fundraising Regulator is responsible for overseeing the public facing aspects
> of the rulebooks. Our latest revisions to the street and door-to-door rulebooks
> reflect this role more clearly by ensuring that all rules included are relevant
> to the public.”

Peter Hills-Jones, Director of Compliance at the Institute of Fundraising said:

> “Private site fundraising is vital for many of our members, who are all committed
> to meeting the highest standards. This new rulebook will therefore be a welcome
> tool to help fundraisers, and together with the Institute of Fundraising’s mystery
> shopping programme shows the strength of self-regulation. By working in partnership
> with the Fundraising Regulator, we are further improving the sustainability of
> this important form of fundraising.”

 * **[Five of the funniest responses given to face to face fundraisers](https://fundraising.co.uk/2017/12/22/five-funniest-responses-given-face-face-fundraisers/)**(
   22 December 2017)
 * **[International face-to-face fundraising conference comes to Vienna](https://fundraising.co.uk/2020/01/17/international-face-to-face-fundraising-conference-comes-to-vienna/)**(
   17 January 2020)
 * **[Free virtual F2F fundraising summit launched to help sector with Covid-19 recovery](https://fundraising.co.uk/2020/04/30/free-virtual-f2f-fundraising-summit-launched-to-help-sector-with-covid-19-recovery/)**(
   30 April 2020)

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