# Bringing legacies to life through film

- Link: https://fundraising.co.uk/2017/05/25/bringing-legacies-life-film/
- Published: 2017-05-25T12:21:14+01:00
- Author: Howard Lake

**What’s the greatest gift you could give to your supporters? Quite possibly, it’s
offering them the opportunity for their values to live on after they have died.**

 

Many causes already do this very successfully, whereas others are still at an early
stage of engaging supporters effectively in a conversation about legacies. Here,**
Angeline Swan** of DTV looks at how film can play an effective part in helping talk
about a topic that may have once felt taboo.

## Advertisement

 

Let’s be honest, a film alone is unlikely to have someone rush immediately to write
your cause into their will. We know that the entire process is way more personal
and nuanced than that. So when we consider film as part of a wider legacy campaign,
we need to recognise the many other factors that may be at play.

 

People’s motivations for remembering a cause in their will can be many and varied.
And so too are the ways in which a legacy conversation can be developed. It may 
include personal conversations, events, printed materials, or online information.
And increasingly it will include film.

 

Causes are increasingly taking a more strategic approach. Gone are the days when
direct marketers simply offered booklets on how to make or change your will. Such
offers can still play a role but it is now more common to talk directly about legacies
through a range of channels.

 

Today’s legacy ‘promotion’ is very much about having the right conversation. And
with legacy income being the biggest source of unrestricted income for UK charities,
it’s a conversation well worth having.

 

With around 50% of all UK adults yet to make a will, but legacy income already accounting
for 12% of sector income, one can easily think this is a numbers game. But rather
then numbers, legacy engagement is all about values.

 

## Make a values connection

 

All fundraising should be values driven and emotional, and even more so when it 
comes to legacies. That’s partly why the dramatic and emotive medium of film is 
becoming more widely used. But let’s not pretend this is entirely new. The UK’s 
Royal National Lifeboat Institution was using film to promote legacies and offer
tangible, lasting donor recognition back in the 1950s. Strong supporter relationships
are part of the RNLI’s DNA. Little wonder that their annual legacy income has broken
the £150million mark in the past few years – and is now around 40% of their annual
income.

 

Legacy promotion is clearly about the needs of the cause, but even more about the
needs and values of the supportes. You can offer supporters the opportunity for 
their values to live forever. What a fabulous offer!

 

## Film as strategic stewardship

 

Effective legacy films will dovetail with other forms of promotion. This isn’t about‘
closing a sale’; it’s enhancing the connection and the ongoing relationships you
have with supporters.

 

Film can enrich existing contact with supporters or create new opportunities in 
all forms of stewardship, including:

 

• by community fundraisers when meeting groups of supporters

 

• on private sites such as charity shops, lifeboat stations, shopping mall displays
or other places where you promote your cause

 

• on your website – where people are already interested in you

 

• to enhance the emotional connection within direct mail, email or face-to- face
meetings.

 

Film helps you do things that can enhance people’s readiness to consider a legacy
gift, such as:

 

 * **Strengthen emotional connections **This can be done through powerful first-
   person stories from those who need help or have been helped and using assets 
   such as music, which can provide an amazing emotional shortcut.
 * **Build trust** Film and TV are trusted media, and trust is essential if someone
   is to give you a gift to spend after they have gone.
 * **Establish long-term need **This is vital, as few of us plan on dying soon, 
   and thus we need reassurance that our gift will be needed long into the future.
 * **Prove impact **Demonstrating the impact of gifts is becoming more important
   in all forms of fundraising.

 

## Does DRTV have a role to play?

 

Some causes have already used direct response television (DRTV) as part of their
legacy promotion. Such appeals can differ a great deal from the proven DRTV model.‘
Traditional’ DRTV will have a very simple need and solution, a clear and tangible
role for the supporter and a relentless urgency.

 

Legacy DRTV on the other hand may be more about the values connection with the viewer,
and this has much more in common with brand advertising than it does with direct
response work. For example, [UNICEF’s bequest DRTV](http://www.dtvgroup.co.uk/work/unicef-legacy)
made a strong connection with baby boomers – the generation that ‘had it all’: music,
fashion and the heart to make the world a better place.

 

This isn’t about driving short-term direct response, but instead is about:

 

• promoting consideration of a gift to those who may never have thought of it

 

• providing a prompt or reminder to those who have considered it but not taken action
yet

 

• reaffirming the importance of the gift to those who have already included a gift
in their will.

 

There is thus the potential for legacy TV to more effectively fulfil the role once
reserved for brand awareness TV. Like brand TV, bequest TV offers good causes the
chance to champion their strongest values but brings the added advantage of inspiring
potentially significant bequest income.

 

## Reaching your audience

 

Values-driven baby boomers present a clear potential audience. These are major TV
viewers and, of course, digitally savvy and so consume large amounts of film through
any available screen. For this audience there has never been a better time to communicate
via film. But don’t rule out reaching older audiences too, such as those aged 75
plus who may still be considering how they want to shape their final will.

 

## Taboo no more

 

The world is getting less inhibited at talking about the fact that none of us live
forever. For example, the whole idea of the bucket list and things to do before 
you die has entered popular culture.

 

More forthright causes such as Greenpeace recognised this long ago with their legacy
beer mat, (originally a poster at Sydney’s Mardi Gras parade): When you come back
as a whale you’ll be bloody glad you put Greenpeace in your will!

 

Of course, not everyone is looking for protection as a reincarnated whale… people’s
motivations for leaving a gift in their will can vary enormously.

 

The good news is that fundraisers will increasingly be talking to supporters who
are not in denial about their own mortality, and who will be more open to the opportunity
of seeing their values live on.

 

 

 

![RNLI legacy donor shield](https://wfay6x.infiniteuploads.cloud/2017/09/rnli-donor-
recognition-shield-1954.jpg)

_The UK’s Royal National Lifeboat Service was offering legacy donor recognition 
back in the 1950s_

 

 

 

![Greenpeace legacy beer mat](https://wfay6x.infiniteuploads.cloud/2017/09/greenpeace-
whale-beer-mat.jpg)

_The Greenpeace bequest beer mat_

 

_**Angeline Swan** is Group Development Director at [DTV Group](http://www.dtvgroup.co.uk)
and a passionate fundraiser and direct marketer. She is an advocate for using film
in all forms of fundraising and has helped create responsive TV and film appeals
for many good causes across the globe._

 

 

 

_Main image: [as seen on TV](http://www.shutterstock.com/pic-86373466.html) – by
squarelogo on Shutterstock.com_

 * **[WaterAid launches feel-good DRTV campaign to encourage support](https://fundraising.co.uk/2017/08/29/wateraid-launches-feel-good-drtv-campaign-encourage-support/)**(
   29 August 2017)
 * **[Gavin & Stacey’s Larry Lamb in new Action for Children TV ad](https://fundraising.co.uk/2017/09/18/gavin-staceys-larry-lamb-new-action-children-tv-ad/)**(
   18 September 2017)
 * **[Cats Protection adopts grittier DRTV approach](https://fundraising.co.uk/2007/04/19/cats-protection-adopts-grittier-drtv-approach/)**(
   19 April 2007)

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