# Half of UK charities don’t have a digital strategy, finds report

- Link: https://fundraising.co.uk/2017/03/24/half-uk-charities-dont-digital-strategy-finds-report/
- Published: 2017-03-24T11:31:32+00:00
- Author: Melanie May

**Half of charities are without a digital strategy, with lack of skills and funding
two of the biggest barriers, a report has found.**

 

Skills Platform’s [Charity Digital Skills Report](https://www.skillsplatform.org/content/charity-digital-skills-report)
reveals that less than a third of charities (27%) have aligned their digital and
organisational strategies and only 9% have been though digital transformation and
embedded it in their organisation, with 50% putting other organisational challenges
further up the priority list.

## Advertisement

 [⌊Posthub advert. You create the campaign. We'll handle the postal journey. Get started at post-hub.co.uk.⌉](https://fundraising.co.uk/ads/posthub-20261007-300x250/)

 

The report, written by Zoe Amar of [Zoe Amar Communications](http://zoeamar.com/),
and David Evans, manager at [Skills Platform](https://www.skillsplatform.org/), 
shows lack of skills (cited by 57%) and funding (52%) are the biggest barriers to
charities getting the most from digital, while the biggest threats to charities 
increasing their use of digital highlighted in the report were lack of [resources and skills](https://blog.curriculosolutions.com/job-related-skills-how-to-ace-that-job-application)
and weak infrastructure.

 

 * 67% said they needed more resources
 * 53% said their infrastructure needed work
 * 49% lack the right skills
 * 61% of the charities surveyed rate their digital fundraising skills as fair to
   low
 * 69% rate their digital business development skills as fair to low
 * 71% say their board’s digital skills are also low or have room for improvement

 

#### Demand for digital

 

However, the potential for digital to help charities raise more money and increase
effectiveness is recognised by the majority of charity professionals.

 

Out of the 485 charity professionals questioned for the report:

 

 * 75% think growing their digital skills would help them increase fundraising
 * 71% see opportunities to grow their charity’s network
 * 69% see the potential of digital to deliver its strategy more effectively

 

66% of those questioned said they were worried that they would miss out on opportunities
for digital fundraising if their board and leadership team do not develop their 
digital skills, while more than half are worried about giving competitors an advantage(
53%), losing touch with their audience (53%) or their charity becoming irrelevant(
53%).

 

The report shows a demand for greater leadership on digital, as well as a desire
from many charity professionals to work for organisations that have a good digital
strategy in place.

 

80% of respondents want their leadership team to provide a clear vision of digital
and what it could help them achieve, while 66% want a good digital strategy. On 
a more personal level, 86% of respondents want to work for a charity that is progressing
in digital while 36% of respondents will either look for a job with a digitally 
savvy charity or are unsure if they can commit to their role for the long term if
their organisation doesn’t make progress with digital.

 

Commenting on the report, Sarah Atkinson, director of policy and communications 
at the [Charity Commission](https://www.gov.uk/government/organisations/charity-commission),
said:

 

> “It is encouraging that most respondents to this survey recognise the difference
> strategic engagement with digital can make to their charities’ success. But there
> is clearly a gap between the awareness of charity professionals, and the skills
> and engagement of many charity boards. It is of concern that almost three quarters
> of respondents rate their trustees’ digital skills as low or having room for improvement.”

 

Also commenting on the findings, Vicky Browning, CEO of [ACEVO](https://www.acevo.org.uk/)
said:

 

> “Charity and social enterprise leaders have a crucial role in identifying and 
> capitalising on the opportunities digital technologies present because only strong
> leadership can drive change. Business models and digital development can no longer
> be viewed as separate things. What’s vital now is to recognise the role of technology
> as a key enabler in helping charities to meet their charitable objectives.”

 

To help charities get more out of digital, the Skills Platform will be launching
The Charity Digital Toolkit in April, which will include best practice, expert insight
and practical tips for charities.

 * **[Record year for income and grantmaking for Edinburgh children’s charity](https://fundraising.co.uk/2017/04/07/record-year-income-grantmaking-edinburgh-childrens-charity/)**(
   7 April 2017)
 * **[Research shows charities losing out by not tailoring campaigns to social classes](https://fundraising.co.uk/2017/08/02/research-shows-charities-losing-not-tailoring-campaigns-social-classes/)**(
   2 August 2017)
 * **[Civil Society Futures inquiry call for contributions](https://fundraising.co.uk/2017/08/14/civil-society-futures-inquiry-call-contributions/)**(
   14 August 2017)

![Loading](https://fundraising.co.uk/wp-content/plugins/page-views-count/ajax-loader-
2x.gif)
