# ‘Don’t shoot the messenger’: media ethics and the fundraising crisis

- Link: https://fundraising.co.uk/2016/12/12/media-ethics-fundraising-crisis/
- Published: 2016-12-12T13:15:36+00:00
- Author: Ian MacQuillin

**Channelling the ‘don’t shoot the messenger’ school of journalistic apologism (
in which he’s [far from alone in the charity sector](https://www.civilsociety.co.uk/news/it-is-nonsense-to-say-that-charities-are-under-attack--fundraisers-hear.html)),
Giles Pegram [asked in a blog on 101Fundraising](http://101fundraising.org/2016/11/are-we-managing-a-fundraising-decline-only-if-we-let-ourselves/)
last month why we would expect the media to be fair, balanced and impartial in how
they report fundraising. He added that the _Daily Mail_ “had been right” to publish
the stories that it did during the fundraising crisis last year, since they reflected
underlying donor anger.**

Pegram also used a couple of quotes that I posted on the Fundraising Chat Facebook
group, in which I claimed the _Daily Mail_ was ideologically anti-fundraising (don’t
worry Giles, I have no problem you using those quotes – they were meant for public
consumption).

## Anti-fundraising ideology

And I stand by those claims. Some sections of the media are so blatantly ideological
in their opposition to fundraising that the question is not ‘is there an anti-fundraising
ideology at work in the media?’ but, ‘what is the precise form of the media’s anti-
fundraising ideology?’. This is something that I’ve blogged about (on Rogare’s [Critical Fundraising blog](http://blogs.plymouth.ac.uk/criticalfundraising/2016/02/26/opinion-the-ideological-attack-on-fundraising-part-2-are-you-a-voluntarist-or-a-professionalist/))
and presented on (at IoF Scotland this year and I shall again at [AFP I-Con](http://afpfc.com)
in San Francisco next May).

## Advertisement

I hummed and hahed about whether to respond to Pegram’s blog, but never got round
to it. However, I’ve just read [Toby Bourke’s 101Fundraising blog](http://101fundraising.org/2016/12/backs-wall-back-future/)
about his agency’s experiences at the hands of the Irish media. In response to the
question of whether some sections of the media are ideologically anti-fundraising,
I present Bourke’s blog as Exhibit A.

As Exhibit B, I present this week’s [story from the _Daily Mail_](http://www.dailymail.co.uk/news/article-4003718/Shaming-charity-vultures-RSPCA-British-Heart-Foundation-fined-snooping-donors-wealth-Mail-expos.html?ito=email_share_mobile-top)
championing the crusade against wealth screening and the way it describes those 
who do this as “vultures”, and perfectly respectable wealth screening firms as “
unscrupulous”.

But I’m not writing this as a member of the fundraising community. I’m writing as
someone who spent 27 years working and studying in the media, on both sides of the
journalism/PR divide, 18 of those years as a professional journalist (I’m still 
a member of the National Union of Journalists).

What does it say about how we view our pluralistic, democratic society, that one
of our thought leaders can write that our profession can’t expect to be treated 
fairly and impartially by the media?

Being fair, balanced and impartial is the first rule of journalism (actually, it’s
the [second rule](https://www.nuj.org.uk/about/nuj-code/)). Journalists are, after
all, the so-called ‘[Fourth Estate](https://en.wikipedia.org/wiki/Fourth_Estate)’
of government, keeping checks and balances on the other three estates (executive,
legislature and judiciary). Ironic though that while the Fourth Estate keep checks
on everyone else, it won’t submit its own activities to a similar level of scrutiny.
This effectively gives it free reign to say and write whatever it likes, which can
always be justified as being in the ‘public interest’.
 

## If the media cannot be trusted to act fairly and impartially, what hope does that give us?

Pegram says in his blog that fundraisers should examine their practices so they 
can defend them to a _Daily Mail_ journalist. Yet he’s acknowledged this journalist
is unlikely to listen to your justification in an impartial and balanced manner.

The only justification that can be offered – assuming you want that justification
accepted – is one that the journalist is already prepared to accept. That’s a recipe
for changing your professional practice so it is acceptable to the media, even if
you know that is not the right thing to do.

!["It is simply not possible to justify your activities to someone who has already
decided, from a biased and unbalanced ideological perspective, that your activities
are unjustifiable" Ian MacQuillin](https://wfay6x.infiniteuploads.cloud/2016/12/
ian-macquillin-quotation-simply-not-possible.png)

Ian MacQuillin on debate

I was recently speaking to a trustee of a small-medium charity who told me that
they use just such a ‘_Daily Mail_ yardstick’ to assess whether their fundraising
can be justified. She then told me that they’d made a big investment in fundraising
that hadn’t seen any income come in for the first 18 months. I asked her how she
would have justified such a negative RoI to the _Daily Mail_.

Pegram implies he doesn’t believe some in the media have an ideological bent against
fundraising, or are conspiring against it, yet in the same breath says we can’t 
expect them not to be biased and unbalanced in their treatment of fundraising. That’s
almost a definition of ‘ideological’.

It is simply not possible to justify your activities to someone who has already 
decided, from a biased and unbalanced ideological perspective, that your activities
_are_ unjustifiable.

We all know that the [fundraising crisis](https://fundraising.co.uk/2015/07/12/the-daily-mail-criticises-fundraising-methods-for-five-days-running/)
that enveloped British fundraising last year – the chaotic and shambolic fallout
from which is still raining down on us – stemmed from the death of Olive Cooke. 
But, as her family attested, it was not caused by the fundraisers, while the [coroner did not attribute fundraising as a cause](https://fundraising.co.uk/2015/06/10/frsb-publishes-interim-report-into-fundraising-practices-following-olive-cooke-allegations/).

But the media storm that accused fundraisers of ‘killing’ her (‘hounded’ to her 
death by charities, remember) was a major contributory factor in that crisis happening
when it did. Irrespective of any fundraising practice that might have been dubious,
exploitative, or unethical, if the media had not reported the Olive Cooke story 
the way they had, this would not have happened when and how it did.

Journalists did not check facts, nor try to find the facts, while omitting relevant
information and putting the worst kind of ideological spin on many of the stories
they did run.
 

## The ethical dilemma: unethical journalism or unethical fundraising?

From the perspective of journalism ethics, it’s no defence, in this particular case,
to say that unethical practice by journalists (because it was unethical) was justified
because of the truth it uncovered, because the media could have uncovered the same
truth while behaving ethically and with professional propriety. Pegram says the 
fact that the stories about Olive Cooke were untrue is reassuring, but “not relevant”.
From the perspective of journalism ethics, that comment makes me shudder slightly.

And if you do think that the media are justified in conducting unethical practice
in order to unmask a greater evil perpetrated by fundraisers, then I guess that 
in resolving this ethical dilemma, we need to give weight to the possible consequences
of those two unethical practices.

Personally, I think society is at greater risk from an unregulated, self-serving
media than it is from charity direct fundraisers who can’t work out between them
how to solve a potential tragedy of the commons or who profile their donors to find
out how much they should ask them for.

As I said, I was a journalist for 18 years and, I think, a pretty good and ethical
one. I am writing this blog not as a defence of fundraising from the media, but 
as a criticism of ethical standards of journalism as they have been applied in the
fundraising crisis – I would have been ashamed to put my byline on some of the stories
about fundraising that have appeared over the past 18 months – and how some in the
charity sector appear to think we should take such poor ethical practice on the 
chin (or deny that it is even happening).

We shouldn’t. Because no-one should. The media are, or should be, as accountable
for their ethical standards as everyone else is, and should be held to account when
they breach them. Even if the messenger doesn’t need shooting, there are times when
he needs a good talking to.
 _**Ian MacQuillin** is director of **[Rogare](https://www.plymouth.ac.uk/schools/plymouth-business-school/rogare)**,
the fundraising think tank at Plymouth University’s **Hartsook** **Centre for Sustainable
Philanthropy**._

 * **[AFP names Dr Claire Routley as Emerging Scholar of the Year](https://fundraising.co.uk/2017/03/29/afp-names-dr-claire-routley-emerging-scholar-year/)**(
   29 March 2017)
 * **[IoF shares recent experiences of UK fundraisers at international conference](https://fundraising.co.uk/2017/05/03/iof-shares-recent-experiences-uk-fundraisers-international-conference/)**(
   3 May 2017)
 * **[Rogare to launch report series on worldwide fundraising challenges](https://fundraising.co.uk/2017/06/14/rogare-launch-report-series-worldwide-fundraising-challenges/)**(
   14 June 2017)
