# Hospice doubles trading arm Gift Aid income with EPoS software

- Link: https://fundraising.co.uk/2016/11/02/hospice-doubles-trading-arm-gift-aid-income-epos-software/
- Published: 2016-11-02T09:15:32+00:00
- Author: Melanie May

**Surrey-based [Woking & Sam Beare Hospice](http://www.wsbhospices.co.uk/) has doubled
its trading arm Gift Aid revenue by switching from a manual till system to EPoS 
software.**

The hospice implemented [Nisyst’s CHARiot Full Scan Mode](http://www.charityretailsystems.co.uk/)(
FSM) software, which captures 100% of Gift Aid by generating an electronic barcode,
in its 16 charity shops and its warehouse site.

As a result, the hospice has seen Gift Aid revenue double from its trading arm in
less than a year, with data now immediately viewable from head office. The system
also means that Gift Aid can still be captured from items that are not sold straightaway.

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Rosemary Vyse, retail manager at Woking & Sam Beare Hospice, said:

> “The Gift Aid process is different in the warehouse as some donations to shops
> are stored in the warehouse because they may be seasonal, so we’re able to store
> them but still capture donors’ details and barcode the items for Gift Aid, ready
> for when they are sold.
> “Implementing change in any organisation can be a challenge. However, with training
> and support, staff quickly adapted to the new system. CHARiot ensures Gift Aid
> is captured consistently by all personnel and in all shops by preventing a sale
> from being completed until the unique bar code has been scanned for each item.”

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