# How to build strategic corporate relationships

- Link: https://fundraising.co.uk/2016/10/07/building-strategic-corporate-relationships/
- Published: 2016-10-07T11:09:56+01:00
- Author: Howard Lake

**Pauline Broomhead, CEO at The Foundation for Social Improvement (FSI), discusses
building relationships with corporates and the opportunities and challenges facing
small charities.**

 

More, now than ever before, both corporates and charities are learning to play to
their strengths and both charities and corporates have a new opportunity to work
together to solve problems.

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In recent research released in US publication [The Future of Philanthropy](http://www.futureofphilanthropy.com),
it was clear that the general public felt that not-for- profits and public-private
partnerships would develop solutions and create that change necessary to solve problems
in the future.

 

## Confident in your value

 

First of all charities need to be confident in their value: we are the most efficient
sector at spotting unmet economic, social and environmental needs in society. Whilst,
on the other hand, corporates have the ability to scale things up. These two strengths
should mean that a relationship between a corporate and a charity is a perfect marriage.

 

We therefore predict that the future will be one in which corporates and charities
combine their knowledge and scale to share risks and develop solutions and solve
social problems that need fixing.

 

At our recent Fundraising Conference Graham Precey, Head of Corporate Responsibility&
Ethics at Legal & General, presented a thought-provoking session asking delegates
to think about what charities have that corporates need and what social problems
we are fixing that a corporate would benefit from supporting. Graham challenged 
us to know what we are good at, to ‘put it out there’ and to be opinionated so that
corporates can find us and work with us.

 

## Masterclass in Developing Strategic Corporate Relationships

 

With this future in mind the FSI developed, early in 2016, a Masterclass in Developing
Strategic Corporate Relationships.

 

In this new paradigm we, as charities, need to be alert and proactively search out
corporates who share our vision, have customers who may be our beneficiaries or 
have information and research needs that we are able to meet. Being ready is all
about being able to tell your story in a structured way that achieves your goal,
giving the corporate something to remember by clearly articulating the problem you
are trying to solve and the solution you will deliver. You have to ask open ended
questions and ensure you use the right language, come across naturally and be able
to read their body language.

 

Once engagement is underway take some time to do your due diligence. What do you
need to find out about them, who cares in your organisation about who you partner?
Try walking in the shoes of your stakeholders by being clear that they would approve
of the relationship you are building.

 

When we start to build long term relationships we need to make sure we are getting
off on the right footing.

 

Make sure there is a good strategic fit and identify where your mission overlaps
with theirs. Who are your common group and are your values compatible? The closer
the fit the stronger the alliance.

 

Be clear about what is expected of you and don’t be afraid to articulate and put
into writing what reciprocal activity will be delivered by the corporate. Don’t 
neglect managing the relationship, building trust is an essential, intangible asset
of effective partnerships. We build trust through regular contact, listening carefully
to what is being said, meeting deadlines, being honest and transparent and engaging
jointly to solve problems.

 

## Communication to handle difficulties

 

Communication in any relationship is vital at all times but will become critical
when difficulties arise.

 

Keep communicating among all stakeholders, communicate results, successes and don’t
forget to keep communicating your shared mission.

 

Final thoughts:

 

 * Find out about what the business cares about, don’t try to ‘sell’ the charity,
   try to solve a problem the business is trying to solve.
 * Avoid potential pitfalls, your organisation must ensure that written agreements
   safeguard both sides. Even though both sides want the best for each other, you
   just never know what’s going to happen in a business so therefore,
 * Be clear about what is expected by the company before you enter into an agreement/
   partnership.
 * Before getting into the details of an agreement or contract, it’s important to
   know what the business is looking to get out of a partnership. It could be many
   things, such as exposure to a new market or knowledge or insight into a particular
   subject. Start by asking the question “What would a successful relationship look
   like for you?” You have to understand how the business will see a return on its
   investment
 * Get final sign-off from leadership

 

You can find out more more information about the free training from [the FSI](http://www.thefsi.org).

 

_**Pauline Broomhead** is CEO at The Foundation for Social Improvement (FSI)._

 * **[Small charities express confidence issues following Brexit, says FSI Index](https://fundraising.co.uk/2016/10/13/small-charities-express-confidence-issues-following-brexit-says-fsi-index/)**(
   13 October 2016)
 * **[Nisa’s charity donates over £1.4 million to good causes in 2016](https://fundraising.co.uk/2017/01/10/nisas-charity-donates-1-4m-good-causes-2016/)**(
   10 January 2017)
 * **[Lloyds Bank Foundation report calls for greater support to help small charities](https://fundraising.co.uk/2017/03/22/lloyds-bank-foundation-report-calls-greater-support-help-small-charities/)**(
   22 March 2017)

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