# Optimising fundraising with DRTV: Fundraising Media DNA 2016/17

- Link: https://fundraising.co.uk/2016/09/28/optimising-fundraising-drtv-fundraising-media-dna-201617/
- Published: 2016-09-28T17:52:01+01:00
- Author: Howard Lake

**With research revealing DRTV to be highly engaging, attention-grabbing and memorable,
it has the potential to be an extremely effective fundraising channel. The Institute
of Fundraising and _fast_.MAP’s [Fundraising Media DNA 2016/17 report](http://www.fastmap.com/fundraising-media-dna-2016.aspx)
provides a source for this insight, presenting findings on how donors perceive and
interact with DRTV. Here’s some of what the report reveals.**

 

(UK Fundraising readers can download the report _for free_ using the code: **UKFU16**)

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## Donors’ Engagement with DRTV

 

While fundraisers correctly predict how engagement with DRTV varies with age, they
also underestimate just how much all age groups engage with DRTV.

 

![Chart - profile of donors who engage with DRTV - source: fastmap.com](https://
wfay6x.infiniteuploads.cloud/2016/09/profile-donors-drtv-fastmap.png)

_Source: IoF/fast.MAP Fundraising Media DNA 2016/17_

 

 

 

Findings reveal DRTV to be a highly engaging channel across all of the profiles 
studied, with all groups indicating that they engage with this channel at above 
average levels. Those aged over 55 in particular, engage with DRTV the most (Engagement
Index; 55+, 169).

 

## Donors’ thoughts on DRTV

 

The report also provides a look into donors’ attitudes towards DRTV. All profiles
rate DRTV highly for being a [memorable, attention-grabbing channel](http://www.fastmap.com/fundraising-media-dna-drtv.aspx)
with a strong appearance. While donors tend to share these views on DRTV, there 
are some attributes which prompt mixed perceptions.

 

For example, while all of the age groups studied find DRTV attention-grabbing and
memorable, 55+ in particular, associate these attributes of DRTV to a much greater
extent than 18-34 and 35-54 year olds (Attention Index; 55+, 208 vs. 136; 18-34,
123 vs. 35-54, 151).

 

![Chart - personality of DRTV - source: fastmap.com](https://wfay6x.infiniteuploads.
cloud/2016/09/personality-of-drtv-fast-map.png)

_Source: IoF/fast.MAP Fundraising Media DNA 2016/17_

 

 

 

Differences were also found amongst donor types. For example, high value donors 
were found to trust DRTV as a fundraising channel more than low value donors (Trustworthy
Index: High Donor, 102 vs. Low Donor, 85), implying that more can be done to build
trust when asking for low value donations via TV ads.

 

It’s also interesting to see that DRTV generally ranks highly for being seen as 
authoritative. This is useful to know as it indicates that it can be used for the
purposes of cut through by both small and large charities.

 

## Donors’ Response to DRTV

 

Fundraisers tend to overestimate donors’ likeliness to respond immediately to DRTV.
Findings show that the most common response to DRTV is to donate or respond later.(
Donate/Respond Later Index; Overall, 96). This raises the question about whether
more can be done to raise the sense of urgency in charity DRTV campaigns. Tools 
such as [DRTV Optimising Benchmarks](http://www.fastmap.com/drtv-optimising-benchmarks.aspx)
can be useful in figuring this out, providing a way to evaluate the potential performance
of TV ads before their launch.

 

 

 

![Chart - profile of donors who engage with DRTV - source: fastmap.com](https://
wfay6x.infiniteuploads.cloud/2016/09/profile-donors-drtv-fastmap.png)

_Source: IoF/fast.MAP Fundraising Media DNA 2016/17_

 

## Industry views on DRTV

 

> “DRTV remains one of the most effective and emotional media for engaging new donors.
> There is no other channel able to tell such moving stories to connect supporters
> with causes. Both our experience and the survey show that’s where the channel 
> excels; DRTV grabs people’s attention, they are powerful and memorable. If the
> creative execution is right of course.”
>  _**Gail Cookson**, Fundraising Director, WPN Chameleon_
> “DRTV is an important mechanism for charities to reach a wide range of supporters
> in order to raise awareness of and support for their causes. Because of the nature
> of TV adverts, it will always be hard for them to feel ‘personalised’ or to be‘
> shared’, but as the research shows, DRTV fundraising can do a great job of getting
> people’s attention and being memorable. To achieve that, the content and style
> of the adverts must be compelling, interesting and engaging.”
>  _**Daniel Fluskey**, Head of Policy and Research, Institute of Fundraising_
> “One of the most intriguing results from conducting the research was confronting
> the reality that people will not necessarily respond immediately to an appeal.
> Understanding what influences donors’ response is key to understanding what can
> be done to prompt more immediate action. DRTV Optimising Benchmarks is handy for
> this, providing a benchmarked indication of how a TV ad is likely to perform amongst
> audiences.”
>  _**David Cole**, Managing Director, fast.MAP_

 

 

 

To find out more about how people view and interact with various fundraising channels,
download [Fundraising Media DNA 2016/17 ](http://www.fastmap.com/fundraising-media-dna-2016.aspx)–
free (normally £50) with the following code: **UKFU16**.

 * **[New guide to fundraising from charity TV appeals published](https://fundraising.co.uk/2016/11/08/new-guide-fundraising-charity-tv-appeals-published/)**(
   8 November 2016)
 * **[Scale of charities’ Christmas TV advertising competition revealed](https://fundraising.co.uk/2017/03/03/scale-charities-christmas-tv-advertising-competition-revealed/)**(
   3 March 2017)
 * **[Bringing legacies to life through film](https://fundraising.co.uk/2017/05/25/bringing-legacies-life-film/)**(
   25 May 2017)

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