# Wildlife Trusts choose Access thankQ CRM

- Link: https://fundraising.co.uk/2016/09/06/wildlife-trusts-choose-access-thankq-crm/
- Published: 2016-09-06T12:00:40+01:00
- Author: Howard Lake

**The Wildlife Trusts, an organisation of 47 charities that protect nature, has 
selected Access thankQ for it customer relationship management (CRM) activities.**

The charity’s staff were aware that its existing systems were “fragmented and ageing”,
according to Tim Middlecote, the organisation’s Head of ICT. Some of the systems
providing limited functionality, and others even acted as barriers to fundraising
and engagement.

A new, [standard CRM](https://fundraising.co.uk/2017/01/16/top-10-crms-charities-nonprofits/)
had to meet the needs of the organisation itself and serve its role within a federated
organisation. In addition, it needed to offer effective querying tools, so that 
users at each of the trusts could access the data they required, and thereby reduce
the need for external support and service providers.

## Advertisement

Having selected [Access thankQ CRM](http://www.theaccessgroup.com/nfp), each of 
the Wildlife Trusts’ 47 member trusts will now benefit from access to a standardised
and centralised system.

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