# Overhauling the regulation of the fundraising sector

- Link: https://fundraising.co.uk/2016/01/05/overhauling-the-regulation-of-the-fundraising-sector/
- Published: 2016-01-05T23:16:11+00:00
- Author: Howard Lake

**Just like London buses, the woes suffered by the charity sector over the summer
all arrived at pretty much the same time. Widespread allegations of inappropriate
fundraising methods and accusations of data protection breaches were topped by revelations
of financial mismanagement at the Kid’s Company and its subsequent closure.**

But it was the perceived poor fundraising behaviour of many charities which drew
much of the public’s ire, prompting a [review of fundraising self-regulation](https://www.fundraising.co.uk/2015/07/30/review-of-fundraising-self-regulation-opens-for-evidence/)
by a cross-party panel of peers. The review panel, which [published its findings in September](https://www.fundraising.co.uk/2015/09/22/fundraising-self-regulation-review-recommends-replacing-frsb-and-creating-fundraising-preference-service/),
concluded that the current system of self-regulation was inadequate (the Independent
described it as ‘weak’) and, in order to regain the public’s trust, charities’ fundraising
operations had to be more robustly regulated.

## Self-regulation with teeth

The review panel did not recommend introducing a statutory regime: to do so would
be expensive and time consuming. However, it recognised that the current system 
of self-regulation, overseen by a number of different membership bodies with overlapping
responsibilities, is inherently weak and lacks teeth.

## Advertisement

Relying on a membership organisation to regulate the activities of its members (
which fund it) is tantamount to biting the hand that feeds it. Under a non-statutory,
regulatory regime, with limited enforcement capabilities, ensuring compliance with
good practice guidelines can be difficult.

It was proposed that a new body, the Fundraising Regulator (FR), will replace the
Fundraising Standards Board (FRSB) and will take over the Code of Practice from 
the Institute of Fundraising (IoF). The FR will be accountable to Parliament (via
a select committee) and will take over the handling of complaints from the Public
Fundraising Association (PFRA) and will have increased sanctions at its disposal
for the non-compliance. It is proposed to restrict the latter to non-monetary sanctions
such as naming and shaming, compulsory training, and the clearance of future fundraising
plans. Finally, the panel recommended the creation of a [Fundraising Preference Service](https://www.fundraising.co.uk/2015/10/03/cabinet-office-accepts-all-recommendations-on-etherington-review-of-fundraising-self-regulation/)
allowing donors to opt-in. Rather than being funded by its members, the FR will 
be funded by charities with more than £100k fundraising income a year, and backed
by the Charity Commission, a statutory regulated body.

## Governance and the role of Trustees

The role played by trustees and senior managers in the oversight of fundraising 
activities was also reviewed. Trustees are legally bound to act in the interests
of the charity and to ensure that any funds raised on its behalf are spent in accordance
with its charitable objectives. How that money is raised in the first instance does
not, at present, come under their legal remit although they should ensure that the
charity is complying with the Code of Practice and behaving ethically.

The proposal that trustees should be more engaged with fundraising activities is
simply an acknowledgement of the importance of fundraising in the relationship between
a charity and its supporters.To remedy the perceived disconnect between some trustees
and fundraising behaviour, the Charities (Protection and Social Investment) Bill,
currently going through Parliament, contains a requirement for all trustees of charities
with an income of over £1 million to report annually on their charity’s approach
to fundraising, their use of third party fundraisers and the steps they have taken
to protect vulnerable people from overzealous fundraising. This is important: transferring
the onus for responsible fundraising activity to the trustees will help to give 
additional backbone to the self-regulatory regime.

## Role of other regulatory bodies

The review panel recognised the crucial part played by statutory, regulatory bodies
in charities’ fundraising efforts. It has requested the Information Commissioner’s
Office (ICO) to produce guidance specifically for charities on data protection and
their role as data controllers. Breaches of the data protection rules attract substantial
fines and it would appear that not all charities are fully aware of their obligations
under the Data Protection Act. This becomes even more crucial for charities employing
third party fundraisers who need access to supporters’ data and are thus acting 
as data processors.

Under the Data Protection Act, the data controller is responsible for ensuring the
data processors are acting in accordance with the eight data protection principles
and have a contract in place which explicitly defines their obligations under the
Act.

A more robust regulatory regime which ensures that all charities comply with best
practice should help to restore public confidence in the sector after a pretty rough
ride. Any help the Fundraising Regulator can provide in helping their members to
comply with statutory duties, such as data protection, will also be warmly welcomed.
The charity sector is big business now, and the public know that. This means that
they expect a greater degree of professionalism and correct behaviour – particularly
where third parties are involved. The sector might yet have cause to be thankful
for their _annus horribilus_ if it helps to restore their credibility in the eyes
of those on whom they rely for their funds.

 

_**Rachel Gwynne** is a lawyer with [Wright Hassall LLP](http://www.wrighthassall.co.uk).
She provides specialist corporate governance advice and support to not for profit
organisations including a wide range of charities, social housing providers, trusts
and voluntary organisations._

 * **[Interview with Fundraising Regulator Chair makes headlines](https://fundraising.co.uk/2017/11/13/interview-with-fundraising-regulator-chair-makes-headlines/)**(
   13 November 2017)
 * **[Self-regulation – where the hell's it going](https://fundraising.co.uk/2006/09/12/selfregulation-where-hell039s-it-going/)**(
   12 September 2006)
 * **[Standards Board to delay launch "until the spring"?](https://fundraising.co.uk/2006/11/11/standards-board-delay-launch-quotuntil-springquot-0/)**(
   11 November 2006)
