# National Trust’s new app designed to enhance membership retention

- Link: https://fundraising.co.uk/2015/07/10/national-trusts-new-app-designed-to-enhance-membership-retention/
- Published: 2015-07-10T14:30:44+01:00
- Author: Howard Lake

The National Trust has produced a new mobile app to help members and visitors plan
their trips, highlighting the range of different places they can choose from.

By showing members that there is always a lot more to discover with the National
Trust, the charity aims to support its efforts to boost membership retention.

Designed in partnership with global marketing and technology agency DigitasLBi, 
which won a competitive pitch last year to become the Trust’s strategic digital 
partner, the app is available on [iOS](https://itunes.apple.com/us/app/national-trust/id360792792),
[Android](https://play.google.com/store/apps/details?id=uk.org.nt.android.app1),
and Windows Phone.

## Advertisement

![National Trust app](https://www.fundraising.co.uk/wp-content/uploads/2015/07/national-
trust-app-2015-screen.jpg)

Visitors can use the app to search for outdoor places and properties, filtering 
by location. They can also search by events and when and where they are taking place.

As well as visitor information such as directions, maps and opening times, the app
lets users save places to favourite lists.

## Geofencing

When visitors arrive at a National Trust property, the geofencing functionality 
of the app welcomes visitors, inviting them to switch to ‘visit’ mode which should
help them make the most of their visit.

Helen Fuchs, Creative Director at DigitasLBi, commented:

> “National Trust exists to look after special places forever, for everyone. We 
> have created an experience that connects visitors to these places wherever they
> are, and help them discover something new on every visit. By releasing the app
> across iOS, Android and Windows devices we really have made it an accessible experience
> for everyone.”

Other apps published by the National Trust include:

• [National Trust Postcards](https://itunes.apple.com/us/app/national-trust-postcards/id692743720?mt=8)

• [National Trust magazine](https://itunes.apple.com/us/app/national-trust-magazine/id843418680?mt=8)

• [Soho Stories](https://itunes.apple.com/us/app/soho-stories/id528325471?mt=8)

 * **[National Trust’s redesigned holidays website boosts bookings by 32%](https://fundraising.co.uk/2017/09/29/national-trusts-redesigned-holidays-website-boosts-bookings/)**(
   29 September 2017)
 * **[2022/23 a record year for fundraising, National Trust annual report shows](https://fundraising.co.uk/2023/09/19/2022-23-a-record-year-for-fundraising-national-trust-annual-report-shows/)**(
   19 September 2023)
 * **[National Trust plans for next decade include raising more in this time than in previous century](https://fundraising.co.uk/2025/01/10/national-trust-plans-for-next-decade-include-raising-more-in-this-time-than-in-previous-century/)**(
   10 January 2025)
